NEOTECH
ACEASIA RuggedClient-EKL Panel PC with Intel® Atom® x6000E & Celeron® J6000
ACEASIA RuggedClient-EKL Panel PC with Intel® Atom® x6000E & Celeron® J6000
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash robust performance in harsh environments with the ACEASIA RuggedClient-EKL Panel PC, featuring Intel® Atom® x6000E & Celeron® J6000 processors. Engineered for extreme conditions, this Panel PC delivers reliability and efficiency for critical industrial operations." (284 Characters)
Overview
The ACEASIA RuggedClient-EKL Panel PC is specifically engineered for high-demand industrial applications where environmental conditions are challenging. Equipped with the latest Intel® Atom® x6000E and Celeron® J6000 series processors, this device offers outstanding performance and energy efficiency, making it ideal for both stationary and mobile industrial applications.
Product Description
The RuggedClient-EKL combines cutting-edge processing power with a robust design to withstand the rigors of industrial environments. It features a durable, fanless construction that minimizes dust ingress and noise, while the IP66-rated front panel provides superior protection against water and dust. The high-quality touchscreen display ensures optimal visibility and ease of use, even in outdoor or dirty settings.
Key Features
- Intel® Atom® x6000E & Celeron® J6000 Processors: Delivers powerful computing capabilities and efficient energy usage.
- Durable, Fanless Design: Enhances reliability and reduces maintenance needs.
- IP66-rated Front Panel: Offers comprehensive protection against harsh environmental elements.
- Touchscreen Interface: Provides a responsive and user-friendly experience.
- Flexible Connectivity Options: Includes essential I/O ports for seamless integration with industrial systems.
Product Quality and Performance
The RuggedClient-EKL is built with premium components that are rigorously tested to ensure they can perform under extreme conditions. It is designed to operate effectively in wide temperature ranges, making it suitable for both indoor and outdoor applications in industries like manufacturing, logistics, and utilities.
Specifications
- Processor Options: Intel® Atom® x6000E or Celeron® J6000 series
- Display: High-resolution touchscreen for clear, crisp visuals
- Memory & Storage: Options available to match the performance requirements of various applications
- Operating Systems: Support for Windows 10 IoT and popular Linux distributions
- Environmental Certification: IP66 rating ensures durability against ingress of water and dust
Purpose of Use
Ideal for deployment in areas such as manufacturing floors, outdoor kiosks, and in-vehicle systems where traditional computers might fail. The RuggedClient-EKL excels in providing reliable data processing and user interface management under challenging conditions.
How to Use
Mount the RuggedClient-EKL using its VESA-compatible mounts, connect it to your existing network infrastructure via its versatile I/O ports, configure it with the necessary software, and it's ready to handle demanding industrial tasks.
Supported Industries
This Panel PC is particularly useful in sectors that require sturdy, enduring computing solutions—such as in automotive manufacturing, maritime operations, and field services—where devices must be resilient against vibrations, shocks, and environmental extremes.
Benefits & Compatibility
- Increased Operational Efficiency: Speeds up processing times and reduces energy consumption.
- Enhanced Reliability: Designed to withstand severe conditions without performance degradation.
- Ease of Integration: Compatible with a variety of industrial control systems and communication protocols.
Warranty and FAQs
Includes a standard warranty that covers manufacturing defects and technical support. Extensive FAQs provide guidance on installation, operation, and troubleshooting to maximize the Panel PC’s capabilities.
Packaging/Weight/Dimension
- Package Contents: ACEASIA RuggedClient-EKL Panel PC, power supply, user manual, and installation accessories.
- Weight: Optimally designed for balance between durability and ease of installation.
- Dimensions: Compact enough to fit into tight industrial spaces without compromising functionality.
Shop Today & Receive Your Delivery Fast!
Order your ACEASIA RuggedClient-EKL today to benefit from our quick delivery services, ensuring that you can boost your operational capabilities without delay.
Best Price Guarantee
We offer the ACEASIA RuggedClient-EKL at competitive prices, ensuring you receive exceptional value for your investment in industrial computing.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or inquiries, ensuring you get the most out of your ACEASIA RuggedClient-EKL.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACEASIA RuggedClient-EKL to help us continue improving and to assist other businesses in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA RuggedClient-EKL before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA RuggedClient-EKL or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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