NEO Digital
TRANSACT Epic 880
TRANSACT Epic 880
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the versatility of the TransAct Epic 880, a compact thermal receipt printer perfect for gaming, lottery, and kiosk applications. Discover more at NEOTECH.
Overview
The TransAct Epic 880 is a thermal receipt printer designed specifically for the unique needs of gaming, lottery, and kiosk installations. Renowned for its robustness and versatility, it offers exceptional reliability in a compact form factor, making it a top choice for applications where space and performance are critical.
Product Description
This printer is engineered to provide fast, high-quality printing under continuous operation conditions. With its clamshell design for easy paper loading and maintenance, the Epic 880 is ideal for environments that demand quick, efficient service and minimal downtime. It supports various media types and sizes, enhancing its adaptability for different business needs.
Key Features
- Compact Design: Fits easily into tight spaces, perfect for kiosk integration.
- High-Speed Printing: Delivers receipts quickly, enhancing customer service efficiency.
- Versatile Media Handling: Accommodates large diameter paper rolls and various media widths.
- Easy to Maintain: Clamshell design allows for quick paper loading and easy access for maintenance.
- Durable: Built to withstand the rigors of frequent use in demanding environments.
Product Quality and Performance
The TransAct Epic 880 is built to last, with a durable construction that can handle the high-volume demands of busy settings like gaming floors and service kiosks. Its thermal printing technology ensures consistent output quality without the need for ink or toner, reducing running costs and maintenance.
Specifications
- Printing Method: Direct thermal
- Print Speed: Up to 6 inches per second
- Media Compatibility: Supports tickets, receipts, and other thermal papers up to 80 mm wide
- Interfaces: USB, Serial
- Physical Dimensions: Compact footprint designed for easy integration
Purpose of Use
The Epic 880 is specifically tailored for gaming, lottery, and kiosk applications where space is limited and reliability is paramount. It is also well-suited for betting stations, ticketing kiosks, and any retail environment requiring quick, reliable receipt printing.
How to Use
Setup is straightforward: Connect the printer to your system via USB or serial interface, load the paper, and it is ready for use. Configuration can be easily managed through included software, allowing for customization of print layouts and compatibility with existing systems.
Supported Industries
Ideal for the gaming and lottery industries, as well as retail kiosks, hospitality, and anywhere else fast, reliable receipt printing is necessary.
Benefits & Compatibility
The Epic 880 offers businesses a cost-effective solution with its low maintenance requirements and high durability. Its compatibility with various media sizes and types allows for flexible usage across multiple applications.
Warranty and FAQs
Comes with a manufacturer’s warranty covering parts and labor. Check the FAQ section for troubleshooting tips, setup advice, and best practices for ensuring optimal performance and longevity.
Packaging/Weight/Dimension
Packaged to ensure it arrives in excellent condition, ready to perform. Details on packaging dimensions and weight are provided, ensuring you know exactly what to expect upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order your TransAct Epic 880 from NEOTECH and take advantage of our efficient delivery service, ensuring you get your printer quickly and start enhancing your operational efficiency without delay.
Best Price Guarantee
NEOTECH provides the TransAct Epic 880 at the most competitive prices. Find a lower price elsewhere, and we will match it.
After Sales Support
Our dedicated support team is available to assist with any setup issues or operational questions you might have, ensuring you get the most out of your purchase.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the TransAct Epic 880 to help us improve and assist others in making informed decisions about their printing solutions.
Stock Availability
Please contact us directly to verify the availability of the TransAct Epic 880. We strive to keep accurate stock levels but recommend checking availability before placing your order.
Get in Touch
For more detailed information or assistance with your TransAct Epic 880 purchase, contact our expert support team. We are ready to provide personalized assistance to meet your business needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.