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NEO Digital

UniFi Dream Machine Special Edition (UDM-SE)

UniFi Dream Machine Special Edition (UDM-SE)

Regular price Dhs. 2,685.00 AED
Regular price Dhs. 2,892.00 AED Sale price Dhs. 2,685.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Experience the next level of networking with the UniFi Dream Machine Special Edition (UDM-SE). Comprehensive security, advanced networking, and superior performance. Shop now at NEOTECH.


Overview

The UniFi Dream Machine Special Edition (UDM-SE) is a powerful all-in-one enterprise network appliance that brings UniFi's full suite of network and security features into one streamlined device. Ideal for small to medium-sized businesses and high-demand home networks, the UDM-SE offers a robust solution for advanced networking, security, and seamless connectivity.

Product Description

This special edition device combines a high-performance router with a built-in security gateway, switch, and network video recorder, all managed via UniFi's intuitive software interface. The UDM-SE features improved hardware specifications including a faster processor, more RAM, and increased storage capacity, making it capable of handling high throughput and multiple devices without compromising performance.

Key Features

  • Integrated 4x4 Enterprise AP: Offers superior Wi-Fi coverage and speeds, supporting Wi-Fi 6 technology.
  • 8-Port Gigabit Switch: Includes PoE support for up to 8 devices, ideal for expanding network devices such as cameras and VoIP phones without additional power sources.
  • Built-in Security Gateway: Provides advanced firewall policies and threat management to protect against online vulnerabilities.
  • 10G SFP+ Ports: Ensures high-speed connectivity and data transfer rates, ideal for backbone connections and server links.
  • Integrated UniFi Protect: Directly manage and record from UniFi Cameras for a complete security solution.

Product Quality and Performance

The UDM-SE is designed with durability and longevity in mind, housed in a sleek, ventilated chassis that promotes efficient heat dissipation. Its powerful hardware ensures continuous operation even under load, making it a reliable choice for critical business operations.

Specifications

  • CPU: Advanced multicore processor to handle all network traffic.
  • Memory: Increased RAM for better multitasking and throughput.
  • Storage: Expanded internal storage for logs and video surveillance data.
  • Network Interfaces: Multiple WAN and LAN ports for versatile connectivity options.
  • Management Interface: UniFi Network Controller software for easy configuration and management.

Purpose of Use

Designed for small to medium-sized business networks that require robust performance, advanced security features, and high-speed internal networking. Also suitable for tech-savvy home users with extensive network demands.

How to Use

Setup the UDM-SE by connecting your Internet service to the WAN port and powering the device. Use the UniFi Network Controller to configure your network settings, set up Wi-Fi networks, and apply security protocols. Connect devices such as IP cameras and VoIP phones directly to the switch ports to utilize PoE.

Supported Industries

Ideal for industries such as tech startups, small medical offices, law firms, and residential settings where secure, reliable network management is crucial.

Benefits & Compatibility

The UDM-SE provides an all-in-one networking solution that simplifies infrastructure, reduces equipment needs, and lowers overhead costs while providing scalable options for network expansion. Compatible with all UniFi devices and applications for seamless integration into existing setups.

Warranty and FAQs

Includes a manufacturer’s warranty covering defects and software updates. FAQs and community support are available for troubleshooting and optimization tips.

Packaging/Weight/Dimension

Packaged securely to ensure it arrives in perfect condition, ready for setup. Specific dimensions and weight are provided for accurate logistics planning.

Shop Today & Receive Your Delivery Across the UAE!

Purchase your UniFi Dream Machine Special Edition from NEOTECH and benefit from our efficient delivery services, ensuring you can upgrade your network without delay.

Best Price Guarantee

NEOTECH offers the UniFi Dream Machine SE at competitive prices, ensuring you get the best value for your advanced networking needs.

After Sales Support

Our dedicated support team is available to assist with any questions or issues, ensuring your network is up and running smoothly with minimal downtime.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the UDM-SE to help us continuously improve our offerings and assist others in making informed decisions.

Stock Availability

Please contact us directly to check the current stock levels of the UniFi Dream Machine Special Edition. We strive to maintain accurate stock levels to ensure prompt delivery.

Get in Touch

For more detailed information or assistance with your UDM-SE purchase, contact our expert support team. We are ready to provide personalized assistance to meet your specific networking needs.

Disclaimer

All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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