NEOTECH
APC Smart SRT5KXLI UPS - 5000VA
APC Smart SRT5KXLI UPS - 5000VA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Keep critical systems operational with the APC Smart SRT5KXLI UPS, offering 5000VA of robust power backup. Designed for high-demand environments, now available at NEOTECH.
Overview
The APC Smart SRT5KXLI UPS is engineered to provide exceptional power protection for data centers, medical facilities, and other critical applications that require a stable and reliable power supply. With a 5000VA capacity, this UPS is capable of supporting high-density loads while maintaining high performance and reliability.
Product Description
The APC Smart SRT5KXLI offers premium power protection with 5000VA/4500W capacity, ensuring that essential systems continue to function during power interruptions. This UPS features double-conversion online technology, which isolates connected equipment from external power irregularities and provides a consistent and reliable power source. It includes a scalable battery architecture that allows for additional runtime through external battery packs to accommodate extended power outages. The SRT5KXLI is equipped with an intuitive LCD interface that offers detailed and accurate information on UPS status and controls for easy management. It comes with ten outlets, enabling it to support multiple critical devices simultaneously. Its advanced network management capabilities ensure seamless integration into IT and network frameworks, making it an ideal choice for server rooms and network closets.
Key Features
- 5000VA/4500W Power Capacity: Delivers ample power to support demanding environments and high-density power loads.
- Double-Conversion Online Technology: Provides the highest level of protection by continuously converting incoming AC power into filtered DC power, then resynthesizing it back into AC power with a pure sine wave.
- Scalable Runtime: Compatible with external battery packs for extended backup power during prolonged power outages.
- Advanced Network Management: Integrated network management card for remote UPS management across the network.
- LCD Interface: User-friendly interface for easy configuration and monitoring of UPS status.
- Multiple Output Connections: Equipped with (10) IEC 320 C13 and (2) IEC 320 C19 outlets for versatile connectivity.
Product Quality and Performance
APC's Smart SRT5KXLI UPS is constructed to meet the highest standards of durability and operational reliability, ensuring your mission-critical applications are protected from power disturbances.
Specifications
- Model: APC Smart SRT5KXLI
- Output Power Capacity: 5000VA / 4500W
- Output Connections: (10) IEC 320 C13, (2) IEC 320 C19
- Input Connection Type: Hard Wire 3-wire
- Battery Type: Maintenance-free sealed Lead-Acid battery with suspended electrolyte; leakproof
- Interface Ports: SmartSlot, USB
- Form Factor: Tower
- Dimensions and Weight: Specific dimensions and weight to be confirmed
Purpose of Use
Ideal for securing high-performance servers, networking equipment, and other sensitive electronics that require constant, reliable power.
How to Use
Install the UPS in a controlled environment, connect it to your power source, and plug your devices into the UPS. Configure settings via the LCD interface or remotely using the network management tools.
Supported Applications
Especially suited for IT equipment in data centers, healthcare facilities with critical life-support systems, and any area where power consistency and reliability are non-negotiable.
Benefits & Compatibility
Provides exceptional power stability and uptime for critical applications, compatible with a wide range of high-end electronic systems and capable of seamless integration into existing power frameworks.
Warranty and FAQs
Includes a standard 2-year warranty. Extended warranties and professional services are available through NEOTECH’s customer support.
Packaging/Weight/Dimension
Packaged to ensure safety and integrity during shipping. Includes all necessary manuals, software, and accessories. Exact specifications will be provided.
Shop Today & Receive Your Delivery Across the UAE!
Order the APC Smart SRT5KXLI UPS from NEOTECH for reliable and fast delivery across the UAE. Ensure your critical systems are never without power.
Best Price Guarantee
NEOTECH provides the APC Smart SRT5KXLI UPS at competitive prices, with a price match guarantee to ensure you receive the best deal.
After Sales Support
Our dedicated after-sales support team at NEOTECH is ready to assist with any inquiries or issues you might have with your UPS, ensuring your systems are always running smoothly.
Request for Customer Reviews and Testimonials
We value customer feedback and encourage you to share your experience with the APC Smart SRT5KXLI UPS. Your insights help us to enhance our services and support other customers.
Stock Availability
Please check with NEOTECH for the current availability of the APC Smart SRT5KXLI UPS before placing your order to ensure prompt and efficient delivery.
Get in Touch
For more details about the APC Smart SRT5KXLI UPS or other inquiries, please contact NEOTECH. Our expert team is ready to provide the solutions you need for your power protection requirements.
Disclaimer
All information regarding the APC Smart SRT5KXLI UPS is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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