NEO Digital
DELL E2020H Monitor - 19.5" HD (1600 x 900)
DELL E2020H Monitor - 19.5" HD (1600 x 900)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your productivity with the DELL E2020H 19.5-inch HD monitor, designed for clarity and comfort in your daily tasks. Available at NEOTECH with fast delivery.
Overview
The DELL E2020H is a 19.5-inch monitor that offers HD resolution (1600 x 900) and is tailored for users looking for a reliable, budget-friendly display solution for everyday computing tasks.
Product Description
This monitor is equipped with a TN panel that provides a reliable response time of 5 ms, making it suitable for routine office work, web browsing, and media consumption. Its 1600 x 900 resolution delivers sharp images without straining system resources, making it an energy-efficient choice for businesses and home offices. The E2020H includes essential connectivity options, such as VGA and DisplayPort, and comes with an adjustable stand that offers tilt functionality to ensure ergonomic comfort.
Key Features
- Resolution: 1600 x 900 HD for clear and detailed visuals.
- Panel Type: TN for fast response times and effective daily use.
- Connectivity: VGA and DisplayPort inputs to accommodate various devices.
- Adjustability: Tilt capability allows for optimal viewing angles and ergonomic setup.
- Energy Efficient: ENERGY STAR certified, promoting lower energy consumption.
Product Quality and Performance
The DELL E2020H is built to meet the needs of daily tasks with a focus on longevity and reliability. It undergoes rigorous testing to ensure it can handle continuous use, making it a practical choice for both professional and personal environments.
Specifications
- Screen Size: 19.5 inches
- Aspect Ratio: 16:9
- Brightness: 250 cd/m²
- Response Time: 5 ms (gray to gray)
- Viewing Angles: Narrow angles typical for TN panels, ideal for direct front viewing
- Ports: VGA, DisplayPort
- Dimensions: Compact and space-saving design fits well in any setting
Purpose of Use
- Office Work: Perfect for handling various business applications and multitasking.
- Educational Use: Suitable for classrooms and libraries needing affordable, reliable displays.
- Home Use: Great for everyday internet use, casual gaming, and streaming.
How to Use
- Connect the monitor to a power source and your computer using either the VGA or DisplayPort cable.
- Adjust the display settings and tilt the monitor to achieve the best viewing angle.
- Configure your computer’s display settings to optimize the resolution and refresh rate.
Supported Applications
- Well-suited for all standard office software, web applications, and light multimedia tasks.
Benefits & Compatibility
- The E2020H supports a straightforward setup and is compatible with legacy and modern PCs via VGA and DisplayPort, respectively.
Warranty and FAQs
NEOTECH provides a comprehensive warranty for the DELL E2020H, covering support and service for defects. For detailed warranty information and FAQs, please contact NEOTECH’s customer service.
Packaging/Weight/Dimension
The monitor ships with all necessary cables and a simple setup guide. It is designed to be lightweight, making installation easy and suitable for various desk configurations.
Shop Today & Receive Your Delivery Across the UAE!
Order the DELL E2020H from NEOTECH and enjoy quick, efficient delivery across the UAE. Upgrade your workspace with this dependable monitor.
Best Price Guarantee
At NEOTECH, we ensure you receive the best pricing on the DELL E2020H, backed by our commitment to providing the most value to our customers.
After Sales Support
Our NEOTECH team is ready to assist with any setup or operational questions you may have, ensuring you can maximize the use of your DELL E2020H monitor.
Request for Customer Reviews and Testimonials
We value feedback on our products and encourage you to share your experience with the DELL E2020H to help others make informed decisions.
Stock Availability
Please check with NEOTECH for the current stock status of the DELL E2020H to ensure prompt availability for your purchase.
Get in Touch
For more details about the DELL E2020H or other inquiries, please contact NEOTECH. Our team is eager to provide you with the necessary support and information to select the perfect monitor for your needs.
Disclaimer
All information regarding the DELL E2020H is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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