NEO Digital
Sewoo ST10 Optimized for Table Order
Sewoo ST10 Optimized for Table Order
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your restaurant's efficiency with the Sewoo ST10. Designed for fast, accurate table ordering. Ensure a superior dining experience today!
Overview:
Introducing the Sewoo ST10, a robust table ordering solution crafted for the dynamic needs of modern restaurants. This device enhances operational efficiency, ensuring orders are processed swiftly and accurately, which elevates the customer dining experience.
Product Description:
The Sewoo ST10 stands out in the hospitality technology landscape with its durable design, intuitive user interface, and compatibility with leading POS systems. It's engineered to endure the rigors of busy restaurant environments, helping staff to manage table orders with ease and precision.
Key Features:
- Robust and Reliable: Built to withstand the pressures of heavy daily use.
- Quick Integration: Easily connects with your existing POS systems for a seamless transition.
- User-Friendly Interface: Designed for simplicity, allowing for quick adoption by staff.
- Long-Lasting Battery: Powers through the busiest shifts without needing a recharge.
Product Quality and Performance:
The Sewoo ST10 is rigorously tested to meet high standards of quality and performance, making it a dependable part of your restaurant's operations. It's praised for its ability to streamline the ordering process, thereby reducing wait times and enhancing customer satisfaction.
Specifications:
- Display: 10-inch high-resolution touchscreen
- Battery Life: Up to 10 hours of continuous use
- Connectivity: Wi-Fi, Bluetooth, NFC
- Weight: 550 grams
- Operating System: Compatible with Android
Purpose of Use:
The Sewoo ST10 is specifically designed to improve the speed and accuracy of table service, making it ideal for restaurants looking to optimize their order management and enhance overall customer experience.
How to Use:
Train your staff to integrate the ST10 into daily operations, using its features to take orders directly at the table, send requests to the kitchen instantly, and process payments efficiently, all leading to a smoother service flow.
Supported OS/Application/Industries:
Perfect for the hospitality industry, the ST10 works across various restaurant types and sizes, thanks to its flexible operating system and broad compatibility with numerous POS applications.
Benefits & Compatibility:
- Streamlined Service: Minimizes order errors and speeds up service delivery.
- Cost Efficiency: Reduces labor costs and operational inefficiencies.
- Enhanced Customer Experience: Provides a faster, more accurate service.
Warranty and FAQs:
This product comes with a comprehensive one-year warranty. For more detailed information on usage or troubleshooting, check our FAQ section or reach out to our customer support.
Packaging/Weight/Dimension:
Each unit is securely packaged with precise dimensions and weight listed, facilitating straightforward logistics planning for shipment and setup.
Shop Today & Receive Your Delivery Across the UAE!
Place your order now and take advantage of our reliable delivery service across the UAE, ensuring you receive your Sewoo ST10 promptly and ready to transform your restaurant's operations.
Best Price Guarantee:
We offer competitive pricing on the Sewoo ST10. If you find a lower price elsewhere, we'll match it. Invest in your restaurant's future without overstepping your budget.
After Sales Support:
Our after-sales support is dedicated to ensuring your satisfaction with the Sewoo ST10. Our team is here to assist with any queries or issues, ensuring your operations continue smoothly.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experiences with the Sewoo ST10, as your insights help us to continuously improve our products and services.
Stock Availability:
Before placing your order for the Sewoo ST10, please contact us to confirm stock availability. Typically, the product is available within 10-15 working days after order confirmation.
Get in Touch:
For any questions or further information regarding our products or services, please do not hesitate to contact our expert team. We are here to assist and ensure the Sewoo ST10 meets your business needs effectively.
Disclaimer:
All content provided here is for informational purposes only and is subject to change without notice. Product images are illustrative and may not depict the actual product. Prices and availability are subject to change. Verify all details with our sales team prior to making a purchase to ensure your satisfaction
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.