NEO Digital
Samsung ER51401 Paper Rolls
Samsung ER51401 Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your Samsung ER-51401's performance with our premium thermal paper rolls. Bulk pack of 50 rolls designed for consistent, high-quality prints. Ideal for all transactional needs. Buy now for operational excellence!
Overview:
Samsung ER-51401 Thermal Paper Rolls in a bulk pack of 50 are crafted to ensure superior performance with the Samsung ER-51401 thermal printer, providing businesses with clear, precise, and reliable printouts essential for efficient operation and customer transactions.
Product Description:
These high-quality thermal paper rolls are specifically designed for use with the Samsung ER-51401 printer, known for its fast and durable printing capabilities. The thermal paper is optimized to deliver excellent print clarity, ensuring that every receipt, order, or report is easy to read and professionally presented.
Key Features:
- Premium Print Quality: Produces sharp, black text and vivid images, ensuring each printout is clear and legible.
- High Efficiency: Designed to prevent paper jams, enhancing the reliability and productivity of your printing operations.
- Bulk Quantity: 50 rolls per pack, perfect for businesses with high printing demands, helping to minimize restocking frequency.
- Cost-Effective: Offers significant savings, reducing per-roll cost and ensuring a steady supply.
Product Quality and Performance:
Samsung ER-51401 Thermal Paper Rolls are made from top-grade thermal paper that ensures smooth feeding through the printer and exceptional print quality. The rolls are tightly wound and precisely cut to prevent printer jams and other issues commonly associated with lower quality paper.
Specifications:
- Type: Thermal Paper Rolls
- Compatible With: Samsung ER-51401 thermal printer.
- Package Contents: 50 rolls
- Roll Dimensions: Tailored to perfectly fit and function with the ER-51401 model.
Purpose of Use:
These thermal paper rolls are essential for retail stores, restaurants, or any business that utilizes the Samsung ER-51401 for printing receipts and daily transaction records. They provide the reliability and clarity needed for effective customer service and accurate record-keeping.
How to Use:
- Open the printer cover: Make sure the printer is turned off before you start.
- Remove any existing roll: Take out the old roll if present.
- Install the new roll: Place the new roll in the printer with the end feeding from the bottom, ensuring it's seated correctly.
- Close the printer cover: Secure the cover, turn on the printer, and ensure the paper feeds smoothly without any issues.
Benefits & Compatibility:
Using Samsung ER-51401 specific thermal paper rolls maximizes the functionality of your printer, ensuring optimal performance and reducing the risk of downtime due to paper issues. This leads to improved operational efficiency and customer satisfaction.
Warranty and FAQs:
Comes with a standard warranty that covers any defects in material or workmanship. For more detailed information on usage and troubleshooting, please refer to our FAQ section.
Packaging/Weight/Dimension:
Each pack of 50 rolls is designed for convenience and efficiency, ensuring easy storage and quick accessibility, while protecting the rolls from environmental damage.
Shop Today & Receive Your Delivery Across the UAE!
Order your bulk pack of Samsung ER-51401 Thermal Paper Rolls today and benefit from our reliable delivery service across the UAE, ensuring your business remains well-stocked and ready to meet its printing needs.
Best Price Guarantee:
We offer our Samsung ER-51401 Thermal Paper Rolls at competitive prices. If you find a lower price elsewhere, we are committed to matching it to ensure you get the best value.
After Sales Support:
Our customer service team is dedicated to ensuring your satisfaction. If you encounter any issues with your paper rolls or need assistance, please contact us for prompt and effective support.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experiences with the Samsung ER-51401 Thermal Paper Rolls. Your insights help us to continually improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the Samsung ER-51401 Thermal Paper Rolls before placing your order. We strive to maintain sufficient stock to meet your immediate needs.
Get in Touch:
For more information or assistance with your order, our customer service team is ready to help. Feel free to contact us with any inquiries or support needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability may change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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