NEO Digital
DELL XPS 9640 16 Series 1 Ultra 9-185H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4060 8GB, 16.3" UHD Touch
DELL XPS 9640 16 Series 1 Ultra 9-185H, 32GB, 1TB SSD, NVIDIA GeForce RTX 4060 8GB, 16.3" UHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master efficiency and creativity with the Dell XPS 9640 16, powered by Series 1 Ultra 9-185H, 32GB RAM, and NVIDIA RTX 4060 graphics. Featuring a 16.3" UHD touch display for unparalleled detail and color. Available exclusively at NEOTECH.
Overview
The Dell XPS 9640 16 redefines high-end computing with its powerful Series 1 Ultra 9-185H processor, cutting-edge NVIDIA GeForce RTX 4060 graphics, and a stunning 16.3” UHD touch display. This laptop is tailored for professionals and creatives who require unmatched performance and precision in their tech tools.
Product Description
Designed for those who demand the best, the Dell XPS 9640 16 offers superior processing power with the Series 1 Ultra 9-185H CPU and 32GB of RAM for effortless multitasking and seamless performance. The 1TB SSD provides extensive storage and quick file access. The NVIDIA GeForce RTX 4060 graphics drive stunning visual experiences, whether for professional graphic design, video editing, or high-end gaming. The expansive 16.3-inch UHD touch display delivers crisp, vibrant visuals, making it ideal for detailed creative work and immersive entertainment.
Key Features
- Processor: Series 1 Ultra 9-185H, tailored for intensive computing tasks.
- Graphics: NVIDIA GeForce RTX 4060 8GB, excellent for high-fidelity gaming and professional creative software.
- Memory and Storage: 32GB RAM and 1TB SSD, offering ample space and high-speed performance.
- Display: 16.3-inch UHD (3840 x 2400) touch display for superior clarity and interactive experiences.
- Design: Sleek, robust design that balances aesthetics with functionality.
Product Quality and Performance
The XPS 9640 16 is crafted with premium materials for durability and a sophisticated look. It's built to handle the rigors of intense usage scenarios, providing a reliable base for high-stakes tasks and creative projects.
Specifications
- CPU: Series 1 Ultra 9-185H
- Graphics: NVIDIA GeForce RTX 4060 8GB
- RAM: 32GB
- Storage: 1TB SSD
- Display: 16.3-inch UHD Touch Screen
- Operating System: Windows 11 Pro
- Ports: Multiple Thunderbolt 4, USB-C, SD card reader, headphone jack
Purpose of Use
- Professional and Creative Work: Ideal for 3D animators, video editors, and architects.
- Advanced Gaming: Delivers a premium gaming experience with high-resolution settings.
- Content Consumption: Perfect for streaming ultra-high-definition content.
How to Use
- Leverage the UHD touch display for detailed editing and intuitive control in creative applications.
- Utilize the RTX 4060 graphics for rendering complex graphics and video processing.
- Maximize productivity with advanced multitasking capabilities supported by robust memory and processing power.
Supported Applications
- Supports all major professional applications like Adobe Creative Suite, Autodesk, and VR platforms.
- Perfect for demanding gaming and simulation software due to its high-performance graphics card.
Benefits & Compatibility
- Offers a superior multitasking experience with extensive RAM and high-end GPU.
- Supports multiple external displays and high-performance peripherals through advanced connectivity options.
Warranty and FAQs
NEOTECH provides a comprehensive warranty for the Dell XPS 9640 16, ensuring peace of mind with top-tier customer support and technical service. Visit our website for more details.
Packaging/Weight/Dimension
Securely packaged to protect during transit, including the laptop, charger, and user manual, ensuring it arrives in pristine condition ready for immediate use.
Shop Today & Receive Your Delivery Across the UAE!
Order the Dell XPS 9640 16 from NEOTECH now and benefit from our quick, reliable delivery service across the UAE. Experience unmatched performance and style with this top-of-the-line laptop.
Best Price Guarantee
At NEOTECH, we ensure that you receive the best pricing on the Dell XPS 9640 16, combining exceptional quality with value.
After Sales Support
Our dedicated NEOTECH team is committed to providing excellent after-sales service, ensuring that any issues you encounter are resolved promptly.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Dell XPS 9640 16 to help others make informed decisions and to help us improve our service.
Stock Availability
Please check with NEOTECH for the current availability of the Dell XPS 9640 16 to ensure prompt order processing and delivery.
Get in Touch
For further information about the Dell XPS 9640 16 or other inquiries, please contact NEOTECH. Our expert team is eager to assist you in finding the perfect technology solutions for your needs.
Disclaimer
All information about the Dell XPS 9640 16 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all product details and specifications with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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