NEO Digital
TVS Electronics MLP 360 Mobile Printer
TVS Electronics MLP 360 Mobile Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your mobile operations with the TVS MLP 360 Mobile Printer. Designed for efficiency in field services, logistics, and retail, ensuring fast and reliable printing on the go.
Overview:
The TVS Electronics MLP 360 Mobile Printer is engineered for professionals who need a portable and efficient printing solution. Suitable for applications in field services, logistics, and retail, this compact printer delivers high-quality prints wherever required, enhancing productivity and customer service.
Product Description:
The MLP 360 is a lightweight, durable mobile printer that utilizes thermal printing technology to provide clear and quick prints without the need for ink or toner. With Bluetooth and Wi-Fi connectivity, it integrates seamlessly with various handheld devices, making it a versatile tool for printing receipts, invoices, and labels directly in the field.
Key Features:
Thermal Printing Technology: Ensures fast, high-quality prints and reduces maintenance costs.
Wireless Connectivity: Bluetooth and Wi-Fi options allow for easy pairing with smartphones, tablets, and laptops.
Compact and Rugged Design: Built to withstand the challenges of mobile usage, including drops and environmental exposure.
Long Battery Life: Equipped with a long-lasting battery to support extended use without frequent recharging.
User-Friendly Interface: Simple controls and straightforward operation facilitate use in fast-paced environments.
Product Quality and Performance:
The MLP 360 is designed for reliability and resilience, capable of operating in various environmental conditions. Its thermal technology ensures consistent output with minimal downtime, ideal for professionals who rely on efficiency and speed during their operations.
Specifications:
Print Method: Direct Thermal
Connectivity: Bluetooth and Wi-Fi for versatile connections
Battery: High-capacity rechargeable battery
Print Speed: Capable of rapid printing to keep up with demanding business activities
Media Compatibility: Supports a variety of media types for different printing needs
Dimensions: Small and lightweight for easy portability
Purpose of Use:
Ideal for delivery services requiring on-the-spot invoice printing, field technicians who need to print service receipts, or retail staff conducting transactions away from traditional points of sale. The MLP 360 streamlines operations by enabling immediate document printing, which can significantly enhance transaction efficiency.
How to Use:
Charge the printer, connect it to your device via Bluetooth or Wi-Fi, load the thermal paper, and start printing through your preferred mobile application. The MLP 360 is designed for ease of use, allowing quick setup and operation without extensive training.
Supported OS/Application/Industries:
This printer supports iOS, Android, and Windows, making it suitable for a broad range of applications in sectors such as healthcare, retail, logistics, and more.
Benefits & Compatibility:
The MLP 360 offers the flexibility of mobile printing with the reliability of a robust thermal printer. It improves workflow, reduces the potential for errors, and enhances customer interaction by providing immediate printing solutions.
Warranty and FAQs:
Includes a standard one-year warranty covering manufacturing defects and technical malfunctions. Our comprehensive FAQ section provides answers to common issues, and our customer support team is available for further assistance.
Packaging/Weight/Dimension:
Comes packaged with all necessary accessories, including a battery, charging cable, and user manual, ensuring that you can start using the printer right out of the box.
Shop Today & Receive Your Delivery:
Order the TVS MLP 360 Mobile Printer today to improve your operational efficiency with reliable mobile printing. Enjoy our fast and secure delivery services.
Best Price Guarantee:
We are committed to offering the best prices for the TVS MLP 360. If you find a lower price elsewhere, let us know, and we will match it to ensure you get the best deal possible.
After Sales Support:
Our dedicated team is ready to help with any setup or usage questions, ensuring you can maximize the benefits of your new mobile printer.
Request for Customer Reviews and Testimonials:
We value feedback from our customers and encourage users of the TVS MLP 360 to share their experiences. Your insights help us to improve our products and support other customers in making informed purchasing decisions.
Stock Availability:
Please contact us to verify the availability of the TVS MLP 360 before placing your order. We aim to maintain adequate stock levels to meet our customers' needs promptly.
Get in Touch:
For more information about the TVS MLP 360 Mobile Printer or for additional support, please contact our customer service team. We are here to ensure your satisfaction with every purchase.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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