NEOTECH
Winpal WP200W & WP230W 3″ Thermal Receipt Printer
Winpal WP200W & WP230W 3″ Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Winpal WP200W & WP230W, advanced 3-inch thermal receipt printers designed for high-speed, quality printing. Ideal for retail and hospitality.
Overview:
Discover the Winpal WP200W and WP230W, state-of-the-art 3-inch thermal receipt printers that blend high performance with reliability, perfect for bustling retail and hospitality environments.
Product Description:
The Winpal WP200W and WP230W thermal printers deliver outstanding print clarity and speed, enhancing efficiency in any business setup. These models are engineered to withstand intense operational demands, offering continuous printing without sacrificing quality.
Key Features:
- High-Speed Output: Both models provide rapid printing to keep transaction times low.
- Durable Construction: Designed to resist wear and tear in high-traffic settings.
- Versatile Connectivity: Includes USB, Serial, and Ethernet options.
- Energy Efficient: Reduces power consumption, lowering operational costs.
Product Quality and Performance:
Renowned for their robustness and reliability, the WP200W and WP230W ensure continuous operation with minimal maintenance. These printers are equipped with advanced thermal technology, ensuring consistent performance and longevity.
Specifications:
- Print Speed: Up to 250 mm/s
- Connectivity: USB, Serial, Ethernet
- Paper Width: 3 inches
- Dimensions (each): 145mm x 195mm x 148mm
- Weight (each): 1.2 kg
Purpose of Use:
Ideal for high-volume retail stores, bustling restaurants, and other service industries where quick, clear receipt printing is essential.
How to Use:
Easily integrate these printers into your current system with plug-and-play setup. Suitable for all modern POS systems, they require minimal configuration and are user-friendly.
Supported OS/Application/Industries:
Both printers are compatible with major operating systems, including Windows, iOS, and Android, making them highly adaptable for various business applications.
Benefits & Compatibility:
With their high-speed printing capabilities and multiple connectivity options, the WP200W and WP230W enhance operational efficiency and are compatible with various POS systems, streamlining business processes.
Warranty and FAQs:
Each printer comes with a standard one-year warranty. For additional information, visit our FAQ section or contact our support team for personalized assistance.
Packaging/Weight/Dimension:
Packaged to ensure safety during transit, each printer comes with all necessary cables, a power adapter, and a user manual.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Winpal WP200W or WP230W today and take advantage of our efficient delivery services across the UAE, ensuring your business never skips a beat.
Best Price Guarantee:
We're committed to offering the best prices for the Winpal WP200W and WP230W. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our team is dedicated to providing excellent after-sales support. Contact us for any assistance with setting up or operating your new printer.
Request for Customer Reviews and Testimonials:
We appreciate your feedback on the Winpal WP200W and WP230W. Your reviews help us and others understand the benefits and performance of our products.
Stock Availability:
Before placing your order for the WP200W or WP230W, please contact us to confirm availability. These models are typically ready for dispatch within 10-15 working days after confirmation.
Get in Touch:
For any questions regarding the Winpal WP200W and WP230W or for further assistance, feel free to contact our expert support team. We are here to help ensure your purchase meets all your business needs.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are used for illustration purposes and may not accurately represent the actual product. Confirm product details and availability with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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