NEOTECH
Poynt 5 Terminal Coreless Thermal Paper Rolls
Poynt 5 Terminal Coreless Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your Poynt 5 Terminal with our coreless thermal paper rolls, designed for smooth, eco-conscious printing. Perfect for businesses seeking efficiency and sustainability.
Overview
Enhance the performance of your Poynt 5 Terminal with these Coreless Thermal Paper Rolls, specifically engineered to provide high-quality printing while reducing waste. Ideal for businesses focused on operational efficiency and environmental sustainability.
Product Description
Poynt 5 Terminal Coreless Thermal Paper Rolls are tailor-made for seamless use with the Poynt 5 Terminal, ensuring flawless functionality and superior print quality. These rolls eliminate the traditional cardboard core, reducing waste and increasing the length of paper per roll, which translates to fewer replacements and enhanced workflow efficiency. The thermal paper is crafted to deliver clear, crisp prints, ensuring every receipt is readable and professional, making them perfect for fast-paced retail or hospitality settings.
Key Features
- Perfect Compatibility: Designed specifically for use with the Poynt 5 Terminal.
- High-Quality Thermal Paper: Ensures sharp, legible prints for receipts and records.
- Eco-Friendly Coreless Design: Reduces waste and increases paper length per roll.
- Enhanced Operational Efficiency: Longer rolls mean fewer roll changes, optimizing transaction time.
Product Quality and Performance
These coreless thermal paper rolls are produced under strict quality controls to ensure they meet the highest standards for reliability and performance. The paper is designed to prevent common issues such as paper jams and smudging, supporting a smooth customer service experience during each transaction.
Specifications
- Type: Thermal Paper Rolls
- Compatibility: Exclusively designed for the Poynt 5 Terminal.
- Paper Quality: Premium thermal paper for consistent, high-quality output.
- Roll Size: Coreless, maximizing paper length for extended use.
- Pack Quantity: Available in various quantities to suit different business scales and demand.
Purpose of Use
Essential for businesses using the Poynt 5 Terminal in environments such as retail shops, cafes, and restaurants where efficient service and high-quality receipt printing are crucial. These paper rolls are particularly suitable for operations looking to enhance sustainability practices by reducing waste.
How to Use
- Open the printer compartment of your Poynt 5 Terminal.
- Remove any remnants of the previous roll if present.
- Insert the new coreless thermal paper roll, ensuring the paper feeds from the underside.
- Pull the end of the paper through the feed slot, close the compartment, and pull the paper out slightly to prepare for the first print.
- Perform a test print to confirm the roll is installed correctly and the printer is functioning properly.
Benefits & Compatibility
- Reduced Environmental Impact: The coreless design significantly decreases waste production.
- Greater Efficiency: Longer rolls from the coreless design minimize the need for frequent roll changes, ideal for busy periods.
- Superior Print Quality: Consistent paper quality ensures every print is clear and professional, enhancing customer satisfaction.
Warranty and FAQs
Comes with a standard warranty covering material and workmanship defects. For additional information on using your coreless paper rolls or troubleshooting tips, please consult our FAQ section or contact our customer support.
Shop Today & Receive Your Delivery!
Order your Poynt 5 Terminal Coreless Thermal Paper Rolls today and benefit from efficient, sustainable printing solutions. We offer fast shipping to ensure you receive your supplies promptly.
Best Price Guarantee
We provide competitive pricing on all our products. If you find a lower price for the same item elsewhere, we promise to match it.
After Sales Support
Our customer service team is ready to assist with any questions or issues related to the use of your new paper rolls, ensuring you can fully leverage their benefits for your business.
Request for Customer Reviews and Testimonials
We value your feedback! If you have used the Poynt 5 Terminal Coreless Thermal Paper Rolls, please share your experience to help us improve and assist other customers.
Stock Availability
Please contact us to confirm the availability of the Poynt 5 Terminal Coreless Thermal Paper Rolls before placing your order, to ensure there are no delays.
Get in Touch
For more information on these thermal paper rolls or any other inquiries, our knowledgeable staff is ready to assist. Contact us today to find the best solutions for your business needs.
Disclaimer
All information provided is for general purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Please verify all details with our sales team before making a purchase to ensure satisfaction and accuracy
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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