NEO Digital
XAC xCL_AT-170E Thermal Paper Rolls
XAC xCL_AT-170E Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Achieve top-notch printing results with XAC xCL_AT-170E Thermal Paper Rolls. Ideal for professional and lasting prints. Secure yours today!
Overview:
XAC xCL_AT-170E Thermal Paper Rolls are tailored to deliver high-quality and consistent prints, designed to perfectly match the specifications of XAC xCL_AT-170E printers. These rolls are the choice for businesses that prioritize precision and reliability in their printing needs.
Product Description:
Each XAC xCL_AT-170E Thermal Paper Roll is crafted to ensure flawless compatibility and performance with XAC xCL_AT-170E printers, offering exceptional print clarity and durability. These rolls are ideal for creating durable, high-resolution receipts, tickets, and other business documents.
Key Features:
- Exceptional Clarity: Produces clear, detailed prints that are easy to read.
- Durable Prints: Designed to resist fading, heat, and moisture, ensuring long-lasting results.
- Perfect Compatibility: Specially made for seamless use with XAC xCL_AT-170E printers.
Product Quality and Performance:
Made from high-quality thermal paper, XAC xCL_AT-170E rolls are engineered to prevent printer jams and ensure continuous printing without degradation in quality, even under rigorous conditions.
Specifications:
- Dimensions: Each roll is 80mm wide and 60 meters long.
- Material: High-grade thermal paper optimized for smooth printing and durability.
- Packaging: Comes in boxes of 25 rolls, each securely packaged to maintain integrity during shipping.
Purpose of Use:
XAC xCL_AT-170E Thermal Paper Rolls are specifically designed for businesses like retail, hospitality, and services where high-quality printouts are critical for daily operations.
How to Use:
Insert the roll into your XAC xCL_AT-170E printer, ensuring that the paper feeds from the bottom to maximize print quality and efficiency.
Supported Applications:
These thermal paper rolls are particularly suited for the XAC xCL_AT-170E model, making them a reliable choice for point-of-sale systems, ticketing, and any printing application that requires crisp and durable outputs.
Benefits & Compatibility:
- High Performance: Delivers consistently high-quality prints to support business transactions.
- Reliable: Reduces the need for frequent maintenance with its smooth operation.
- Cost-Effective: Extended roll length offers more prints per roll, reducing replacement frequency.
Warranty and FAQs:
A standard warranty covers defects in materials and craftsmanship. For detailed usage instructions and troubleshooting, visit our FAQ section online.
Shop Today & Receive Your Delivery Across the UAE!
Order your XAC xCL_AT-170E Thermal Paper Rolls now and enjoy efficient delivery throughout the UAE. Ensure your business operations are well-supported with our reliable products.
Best Price Guarantee:
We offer competitive pricing on our XAC xCL_AT-170E Thermal Paper Rolls. Find a lower advertised price, and we'll match it, ensuring you always get the best possible value.
After Sales Support:
Our customer support extends beyond your purchase. We are dedicated to providing comprehensive after-sales service to assist with any product questions or issues.
Request for Customer Reviews and Testimonials:
We value your input! Please share your experience with the XAC xCL_AT-170E Thermal Paper Rolls to help us enhance our services and product offerings.
Stock Availability:
Before placing your order, please contact us to confirm the availability of XAC xCL_AT-170E Thermal Paper Rolls. They are typically ready to ship within 10-15 working days after confirmation.
Get in Touch:
If you have questions or need more information about our products, please contact us. Our expert team is ready to help you find the best solutions for your printing needs.
Disclaimer:
All information is provided for informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately depict the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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