NEO Digital
XAC xCL_AT-150EP Thermal Paper Rolls
XAC xCL_AT-150EP Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your printing capabilities with XAC xCL_AT-150EP Thermal Paper Rolls. Known for precision and durability. Buy now for exceptional print quality!
Overview:
XAC xCL_AT-150EP Thermal Paper Rolls are specially designed to enhance the performance of XAC xCL_AT-150EP printers, ensuring high-quality and consistent print outputs for all your business needs.
Product Description:
XAC xCL_AT-150EP Thermal Paper Rolls offer outstanding quality and reliability, making them a perfect choice for businesses looking for efficient and precise printing solutions. These rolls are specifically manufactured to work seamlessly with XAC xCL_AT-150EP thermal printers, providing clear and durable prints every time.
Key Features:
- Exceptional Print Quality: Ensures crisp, clear outputs that are easy to read, enhancing the professionalism of your printed materials.
- High Durability: Resists environmental factors such as heat and humidity, ensuring your prints last longer.
- Optimized for XAC Printers: Perfectly compatible with XAC xCL_AT-150EP models, maximizing printer efficiency and reducing jams.
Product Quality and Performance:
XAC xCL_AT-150EP Thermal Paper Rolls are made from high-grade materials that not only ensure top-notch print quality but also contribute to the longevity and reliability of your thermal printing devices.
Specifications:
- Dimensions: Each roll measures 80mm in width and 50 meters in length.
- Material: Premium quality thermal paper, optimized for high-resolution printing.
- Packaging: Available in boxes of 20 rolls, each securely packaged to maintain quality during shipping.
Purpose of Use:
These thermal paper rolls are ideal for a variety of business applications, including retail, hospitality, and any other sector requiring fast and reliable receipt printing.
How to Use:
Install the paper roll in your XAC xCL_AT-150EP printer by opening the compartment, placing the roll inside, and ensuring it feeds correctly to avoid paper jams and ensure smooth printing operations.
Supported Applications:
Designed specifically for XAC xCL_AT-150EP thermal printers, these rolls are perfect for producing receipts, tickets, and other documents that require a professional touch.
Benefits & Compatibility:
- Seamless Printing Experience: Provides a smooth, consistent printing process, reducing operational delays.
- Cost-Effective: Long-lasting rolls reduce the need to frequently replace supplies, saving time and money.
- User-Friendly: Easy to load and replace, facilitating quick maintenance and continuous operation.
Warranty and FAQs:
Comes with a manufacturer's warranty covering defects in materials and craftsmanship. For further information on care and troubleshooting, please refer to our online FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your XAC xCL_AT-150EP Thermal Paper Rolls today and enjoy fast, reliable delivery throughout the UAE. Keep your business operations running smoothly with our premium printing supplies.
Best Price Guarantee:
We regularly check our prices to ensure you receive the best value. If you find a lower price elsewhere, let us know, and we'll match it.
After Sales Support:
Our dedicated after-sales support team is here to assist you with any product-related questions or issues to ensure your complete satisfaction with your purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the XAC xCL_AT-150EP Thermal Paper Rolls. Your feedback helps us to improve our products and services continually.
Stock Availability:
Please contact us to confirm the availability of XAC xCL_AT-150EP Thermal Paper Rolls before placing your order. They are typically available within 10-15 working days after order confirmation.
Get in Touch:
For any inquiries or further details about our products, please don't hesitate to contact us. Our expert team is ready to provide you with all the assistance you need to make the best choices for your printing requirements.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Confirm all details with our sales team before making any purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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