NEO Digital
XAC xCL_AT-150E Thermal Paper Rolls
XAC xCL_AT-150E Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure top-notch print clarity with XAC xCL_AT-150E Thermal Paper Rolls. Designed for exceptional performance. Purchase today for dependable results!
Overview:
XAC xCL_AT-150E Thermal Paper Rolls are expertly designed to ensure the highest quality of printing for XAC xCL_AT-150E printers, making them ideal for businesses that require crisp and durable printouts.
Product Description:
The XAC xCL_AT-150E Thermal Paper Rolls are manufactured with a specialized thermal coating that enhances print quality and durability. These rolls are compatible with XAC xCL_AT-150E printers, ensuring seamless operation and superior print output for receipts, tickets, and more.
Key Features:
- High-Quality Printing: Produces sharp, clear texts and images for all your business needs.
- Long-Lasting Durability: Engineered to resist environmental factors like heat, humidity, and light.
- Optimized for XAC Printers: Specially designed for the XAC xCL_AT-150E, guaranteeing flawless compatibility and performance.
Product Quality and Performance:
Crafted from premium materials, XAC xCL_AT-150E Thermal Paper Rolls are designed to prevent common issues such as jamming or smudging, ensuring consistent and reliable prints.
Specifications:
- Dimensions: Each roll is 80mm wide and 55 meters long.
- Material: High-grade thermal paper tailored for high-definition printing.
- Packaging: Boxed in quantities of 30 rolls to ensure quality and protection during shipping.
Purpose of Use:
XAC xCL_AT-150E Thermal Paper Rolls are perfect for businesses like retail, hospitality, and service sectors that need quick and clear printing for day-to-day transactions.
How to Use:
Easily install the roll into your XAC xCL_AT-150E printer, ensuring the paper feeds smoothly from the roll to avoid any disruptions during printing.
Supported Applications:
Ideal for use in XAC xCL_AT-150E printers within various business environments, these thermal paper rolls are crucial for producing high-quality receipts, billing statements, and other important documents.
Benefits & Compatibility:
- Efficient Performance: Reduces downtime with consistent printing quality.
- Cost-Effective: The extended length of each roll minimizes replacement frequency, reducing overall costs.
- User-Friendly: Simple to load and replace, facilitating uninterrupted business operations.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. For more detailed guidance on usage and troubleshooting, check our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Order your XAC xCL_AT-150E Thermal Paper Rolls now and benefit from our quick and dependable delivery services across the UAE, ensuring that your business operations continue smoothly without interruption.
Best Price Guarantee:
We offer the best prices for our XAC xCL_AT-150E Thermal Paper Rolls. If you find a lower price for the same product elsewhere, we will match it to guarantee you the best deal.
After Sales Support:
Our commitment to your satisfaction extends beyond the sale. We provide comprehensive after-sales support to help resolve any issues or answer any questions related to our products.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the XAC xCL_AT-150E Thermal Paper Rolls. Your feedback helps us to continuously improve our products and services.
Stock Availability:
Please contact us to confirm the availability of XAC xCL_AT-150E Thermal Paper Rolls before placing your order. They are generally available within 10-15 working days after order confirmation.
Get in Touch:
If you have any questions or need further information about our products, please don't hesitate to contact us. Our expert team is ready to assist you with your printing needs and ensure you choose the best products for your requirements.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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