NEO Digital
XAC xCL_AT-150 Thermal Paper Rolls
XAC xCL_AT-150 Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your printing efficiency with XAC xCL_AT-150 Thermal Paper Rolls. Perfect for crisp, long-lasting prints. Secure your supply today!
Overview:
XAC xCL_AT-150 Thermal Paper Rolls are specifically crafted to meet the rigorous demands of high-volume printing environments, compatible with XAC xCL_AT-150 printers. These rolls are essential for businesses that require consistent, high-quality output.
Product Description:
XAC xCL_AT-150 Thermal Paper Rolls deliver exceptional print quality and reliability. Designed to work seamlessly with XAC xCL_AT-150 printers, these rolls ensure smooth operation and superb print clarity for receipts, reports, and other business documents.
Key Features:
- Crisp Print Quality: Provides sharp, clear text and graphics for all your business needs.
- Enhanced Durability: Built to withstand exposure to heat, light, and moisture, preserving the legibility of your prints over time.
- Optimized for XAC Printers: Tailored to enhance the performance of XAC xCL_AT-150 models, minimizing paper jams and maintenance.
Product Quality and Performance:
Manufactured from top-tier thermal paper, these rolls are rigorously tested to ensure they perform consistently under various conditions. They offer a smooth printing experience, essential for businesses that cannot afford interruptions.
Specifications:
- Dimensions: Each roll measures 80mm in width and 60 meters in length.
- Material: Premium thermal paper designed for clear and reliable printing.
- Packaging: Boxed in sets of 25 rolls, each securely packaged to ensure they arrive in pristine condition.
Purpose of Use:
Ideal for retail, hospitality, and any sector requiring fast and reliable thermal printing, XAC xCL_AT-150 Thermal Paper Rolls are perfect for printing high-quality receipts, transaction records, and daily operational documents.
How to Use:
To install, simply place the thermal paper roll into your XAC xCL_AT-150 printer, ensuring it feeds from the bottom to maximize efficiency and reduce wear on the print head.
Supported Applications:
These rolls are specifically designed for use in XAC xCL_AT-150 thermal printers, highly recommended for environments where quick service and transactional clarity are crucial.
Benefits & Compatibility:
- Reliable Performance: Ensures continuous operation without the hassle of frequent paper jams or breakdowns.
- Cost-Effective: The length of each roll reduces the need for frequent replacements, making it a budget-friendly option for busy businesses.
- User-Friendly: Easy to load and replace, these rolls help maintain workflow efficiency.
Warranty and FAQs:
Comes with a standard warranty covering defects in materials and craftsmanship. Visit our FAQ section for more details on how to optimize the use of your thermal paper rolls.
Shop Today & Receive Your Delivery Across the UAE!
Purchase XAC xCL_AT-150 Thermal Paper Rolls today and benefit from our reliable delivery services across the UAE. Keep your operations running smoothly with minimal downtime.
Best Price Guarantee:
We monitor the market to ensure our prices are competitive. If you find a lower price for the same product elsewhere, we'll match it to ensure you get the best possible deal.
After Sales Support:
Our commitment to customer satisfaction extends beyond your purchase. We offer comprehensive after-sales support to ensure you are fully satisfied with your XAC xCL_AT-150 Thermal Paper Rolls.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable to us. Please share your experiences with the XAC xCL_AT-150 Thermal Paper Rolls to help us enhance our products and services.
Stock Availability:
Before placing your order, please contact us to confirm the availability of XAC xCL_AT-150 Thermal Paper Rolls. They are generally available within 10-15 working days after your order confirmation.
Get in Touch:
If you have any questions or need further information about our products, feel free to contact us. Our expert team is ready to provide you with the assistance you need to select the right products for your printing needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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