NEO Digital
XAC XC-50 Thermal Paper Rolls
XAC XC-50 Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your printing solutions with XAC XC-50 Thermal Paper Rolls. Designed for superior performance and reliability. Order now for optimal results!
Overview:
XAC XC-50 Thermal Paper Rolls are specially formulated to work flawlessly with XAC XC-50 printers, providing exceptional print quality and efficiency. These rolls are essential for businesses looking for dependable and high-quality printing solutions.
Product Description:
XAC XC-50 Thermal Paper Rolls deliver excellent print clarity and consistent performance, making them ideal for a wide range of printing needs. Designed specifically for compatibility with XAC XC-50 printers, these rolls ensure smooth operation and superior output for receipts, reports, and other business documents.
Key Features:
- Superior Print Quality: Ensures sharp, clear prints for all your business communications.
- High Durability: Resists environmental damage such as heat and humidity, ensuring long-lasting prints.
- Optimized for XAC Printers: Tailored to enhance the performance of your XAC XC-50 printer.
Product Quality and Performance:
Crafted from premium thermal paper, the XAC XC-50 Thermal Paper Rolls are designed to prevent jams and other issues, facilitating a seamless printing experience. They maintain their integrity under various conditions, proving to be a reliable choice for busy work environments.
Specifications:
- Dimensions: Each roll is 80mm wide and 70 meters long.
- Material: High-quality thermal paper suitable for detailed and continuous printing.
- Packaging: Comes in boxes of 40 rolls, ensuring they are protected during shipment and easy to store.
Purpose of Use:
XAC XC-50 Thermal Paper Rolls are perfect for retail stores, restaurants, and any business that requires efficient and reliable receipt printing. They are also well-suited for printing detailed transaction records and daily sales reports.
How to Use:
Install the paper roll into your XAC XC-50 printer by opening the printer tray, placing the roll inside, and ensuring that the paper feeds from the bottom to optimize the print quality.
Supported Applications:
These rolls are specifically designed for the XAC XC-50 printer model, widely used in sectors that need quick, clear, and efficient printing capabilities.
Benefits & Compatibility:
- Reliable Performance: Keeps your printer running smoothly, minimizing downtime.
- Cost-Effective: Reduces the need for frequent roll changes, saving you time and money.
- Easy Installation: Designed for quick and hassle-free replacement to maintain workflow efficiency.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. For more information on how to maximize the performance of your thermal paper rolls, check our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Order your XAC XC-50 Thermal Paper Rolls today and enjoy our efficient delivery service across the UAE. Ensure your business does not face any interruptions with our reliable printing supplies.
Best Price Guarantee:
We monitor our prices to ensure you get the best deals. If you find a lower price for the same product elsewhere, we'll match it to ensure you receive the best possible value.
After Sales Support:
Our commitment to your satisfaction extends beyond the sale. We offer extensive after-sales support to help with any issues or questions you may have regarding our products.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the XAC XC-50 Thermal Paper Rolls. Your feedback is invaluable to us and helps us improve our services and products.
Stock Availability:
Before placing your order, please contact us to confirm the availability of XAC XC-50 Thermal Paper Rolls. They are typically available within 10-15 working days after your order confirmation.
Get in Touch:
For any inquiries or additional information about our products, please don't hesitate to contact us. Our expert team is ready to assist you with selecting the best printing solutions for your business needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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