NEO Digital
Thermal depot 2 1/4" x 24' Thermal Coreless Paper Rolls
Thermal depot 2 1/4" x 24' Thermal Coreless Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the convenience of Thermal Depot’s 2 1/4 x 24' coreless thermal paper rolls. Perfect for mobile printers and small-scale printing. Order now for eco-friendly efficiency!
Overview:
Embrace efficiency and sustainability with Thermal Depot's 2 1/4 x 24' coreless thermal paper rolls, specifically designed for mobile printers and compact printing devices. These eco-friendly rolls are perfect for businesses looking to reduce waste while maintaining high-quality printing standards.
Product Description:
Thermal Depot’s 2 1/4 x 24' coreless thermal paper rolls are ideal for anyone needing reliable, high-quality prints without the bulk of traditional rolls. These coreless rolls do not have a cardboard core, making them less bulky and reducing waste. Each roll is designed to deliver crisp, clear prints for receipts, tickets, or any quick print needs, making them a great choice for mobile printing solutions.
Key Features:
- Coreless Design: Minimizes waste and maximizes roll length.
- High-Quality Prints: Ensures clear, readable text and graphics.
- Lightweight and Compact: Ideal for mobile printers and handheld devices.
- Eco-Friendly: Reduces environmental impact by eliminating cardboard cores.
Product Quality and Performance:
Our coreless thermal paper rolls are manufactured to the highest standards to ensure consistent performance. They provide a reliable and sustainable printing solution for businesses on the go.
Specifications:
- Width: 2 1/4 inches
- Length: 24 feet per roll
- Type: Coreless, reducing waste and space.
- Compatibility: Suitable for all thermal printers that accept 2 1/4" width paper rolls without a core.
Purpose of Use:
Perfect for mobile point-of-sale systems, credit card terminals, and portable printers where space and efficiency are paramount.
How to Use:
Load the roll into your printer according to the manufacturer's directions, ensuring the paper feeds smoothly from the roll to avoid jams or disruptions.
Supported OS/Application/Industries:
These rolls are extensively used in retail, hospitality, taxi services, and any industry requiring mobile or portable printing capabilities.
Benefits & Compatibility:
Thermal Depot’s coreless rolls are not only space-efficient but also environmentally friendly, supporting your business's sustainability goals. They are compatible with various mobile printing devices, offering flexibility and convenience.
Warranty and FAQs:
We provide a full warranty against manufacturing defects. For more information on product use and troubleshooting, please refer to our FAQ section or get in touch with customer support.
Packaging/Weight/Dimension:
Each pack contains multiple rolls, each individually sealed to maintain quality and protect against moisture and dust. The coreless design means lighter, more compact packaging.
Shop Today & Receive Your Delivery Across the UAE!
Order your coreless thermal paper rolls today and enjoy fast, reliable delivery. Our efficient logistics ensure that your product arrives on time and in excellent condition.
Best Price Guarantee:
If you find a lower price for an identical product elsewhere, we promise to match it. Get the best deal with Thermal Depot.
After Sales Support:
Our customer service team is committed to providing excellent after-sales support. Contact us with any questions or issues for prompt assistance.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your experience using our coreless thermal paper rolls to help others make informed decisions.
Get in Touch:
For any inquiries or bulk orders, please contact our sales team. We are ready to assist with all your printing needs.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. While we strive for accuracy, product images are for illustration purposes only and may not reflect the actual product. Confirm all specifications and availability with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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