NEOTECH
Customized Thermal Paper Rolls Paper Till Rolls
Customized Thermal Paper Rolls Paper Till Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the perfect fit for your POS system with our customizable thermal paper rolls. Tailored to your specifications for optimal performance. Shop Neotech now!
Overview:
Our customizable thermal paper rolls are specifically designed to meet the unique needs of your business. Whether you need specific sizes for your POS system or cash registers, or special features like brand logos or security elements, we offer tailored solutions that ensure your operations run smoothly and efficiently.
Product Description:
Neotech provides high-quality thermal paper rolls that can be customized in a variety of widths, lengths, and core sizes to match the specific requirements of your equipment. With options for enhanced features such as watermarks, security threads, or pre-printed branding, our thermal paper rolls are perfect for businesses looking to enhance their customer interaction and streamline their receipt management.
Key Features:
- Fully Customizable Dimensions: Choose the exact width, length, and core size that fits your POS system or cash register.
- High-Quality Print Performance: Engineered for clear, crisp prints every time, reducing the chance of printer jams.
- Enhanced Security Options: Available with features like UV security threads, watermarks, or custom branding to protect against fraud and promote your brand.
Product Quality and Performance:
Each roll is made from top-grade thermal paper that provides consistent quality across batches. The sensitive thermal coating ensures that each print is sharp and durable, ideal for both high-speed retail environments and hospitality settings.
Specifications:
- Material: Premium thermal paper
- Customization: Available in any size and specification, including options for branding and security features
- Compatibility: Suitable for all major brands and types of thermal printers and cash registers
Purpose of Use:
Ideal for retail stores, restaurants, banks, and any other business that relies on quick and accurate printouts for daily operations. Custom features can enhance brand visibility and provide added security for transactions.
How to Use:
Simply replace your existing thermal paper rolls with our customized options. Ensure the paper is loaded correctly according to your printer's instructions, typically with the thermal side facing the heat element.
Supported OS/Application/Industries:
These thermal paper rolls are compatible with any POS system or cash register that utilizes thermal printing technology. They are particularly useful in industries requiring fast service and accurate record-keeping such as retail, hospitality, and finance.
Benefits & Compatibility:
- Tailored to Your Needs: Custom sizes and features mean the paper fits perfectly and meets your operational requirements.
- Reduced Operational Costs: Efficient printing reduces paper waste and the need for frequent roll changes.
- Brand Enhancement: Custom branding turns every receipt into a marketing opportunity.
Warranty and FAQs:
Includes a manufacturer's warranty that covers defects in material and workmanship. For more information on customization options or how to choose the right specifications, visit our FAQ page or contact our support team directly.
Shop Today & Receive Your Delivery Across the UAE!
Order your customized thermal paper rolls from Neotech today and enjoy tailored solutions that enhance your business operations. Fast and reliable delivery across the UAE guaranteed.
Best Price Guarantee:
We offer competitive pricing on all our customized thermal paper rolls. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our expert team is available to help with any questions or issues, ensuring you have the best experience from your purchase.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our customized thermal paper rolls to help us continuously improve and assist others in making informed decisions.
Stock Availability:
Contact us to confirm the availability and discuss your customization needs before placing your order, ensuring your specifications are met with precision.
Get in Touch:
For any further inquiries or detailed information, reach out to our expert support team at Neotech. We are committed to providing customized solutions that meet your business needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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