NEOTECH
Cash Register Paper Rolls Thermal Till Rolls
Cash Register Paper Rolls Thermal Till Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your POS efficiency with our top-quality thermal till rolls, perfect for cash registers in any retail or service environment. Reliable, clear printing for all transactions.
Overview:
Our thermal till rolls are specifically engineered for use in cash registers, offering exceptional performance, reliability, and durability for businesses requiring fast and accurate receipt printing. Ideal for both retail and service industries, these rolls ensure smooth operations and customer satisfaction.
Product Description:
Equip your cash registers with our premium thermal till rolls, designed to provide clear and consistent prints every time. Made from high-quality thermal paper, these rolls are optimized for various cash register models, ensuring seamless compatibility and performance. Whether documenting sales, printing customer receipts, or daily summaries, our till rolls are up to the task.
Key Features:
- Superior Print Quality: Produces sharp, clear prints that enhance readability and professional presentation.
- Durable and Reliable: Our rolls are resistant to heat, humidity, and light, ensuring that prints last longer.
- Efficient Performance: Designed to reduce paper jams and other common printing issues.
- Wide Compatibility: Suitable for a broad range of cash register systems.
Product Quality and Performance:
These thermal till rolls are crafted from a specially formulated paper that reacts to heat from the cash register's print head. This ensures that every print is crisp and clear, reducing the need for reprints and enhancing customer transactions' efficiency.
Specifications:
- Paper Type: Thermal, suitable for direct thermal printers without the need for ink or toner.
- Sizes: Available in various widths and diameters to fit different models and preferences.
- Roll Length: Each roll provides a generous amount of paper to reduce the frequency of replacements.
- Core Size: Fits standard thermal printer cores, ensuring easy installation and use.
Purpose of Use:
Perfect for retail stores, supermarkets, restaurants, and any other business that relies on quick service and accurate record-keeping. Our thermal till rolls are designed to handle daily high-volume printing and transaction recording effortlessly.
How to Use:
Insert the roll into your cash register, ensuring that the end of the paper feeds from the bottom. This alignment allows the thermal side of the paper to properly contact the print head, maximizing print quality and roll efficiency.
Supported OS/Application/Industries:
Ideal for any industry utilizing thermal printing technology within their cash registers, including retail, hospitality, and service sectors.
Benefits & Compatibility:
- Seamless Integration: Easily compatible with most cash register systems.
- Cost-Effective: Reduces operational costs with high-quality prints reducing the need for frequent roll changes.
- Enhanced Customer Experience: Quick and clear receipts improve the checkout process, enhancing overall customer satisfaction.
Warranty and FAQs:
We provide a standard warranty covering material defects and manufacturing flaws. For more details on maximizing the utility of your thermal till rolls, please visit our FAQ section or contact customer support.
Stock Availability:
Contact our sales team to check the availability of our thermal till rolls. We are dedicated to maintaining ample stock to meet both immediate and large-scale demands.
Best Price Guarantee:
We offer competitive pricing on our thermal till rolls. If you find a similar product at a lower price, we will match it.
After Sales Support:
Our dedicated customer support team is here to ensure your complete satisfaction and is available to assist with any queries or issues post-purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience using our products. Your feedback helps us to continuously improve and provide the best possible service.
Get in Touch:
For additional information or specific inquiries, our customer support team is ready to provide expert advice and personalized support. Contact us to learn how our thermal till rolls can streamline your business operations.
Disclaimer:
All information provided is for general purposes only and may change without notice. While we aim to provide accurate product images, actual products may vary. Please confirm all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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