NEO Digital
Thermal Paper Roll With Positioning Holes 3 1/8x230
Thermal Paper Roll With Positioning Holes 3 1/8x230
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your POS experience with our 3 1/8" x 230' Thermal Paper Rolls, featuring positioning holes for quick and accurate loading. Ideal for high-speed retail and hospitality environments.
Overview
Optimize your POS operations with our 3 1/8" x 230' Thermal Paper Rolls, designed with positioning holes for seamless loading and consistent performance. These rolls are perfect for businesses requiring fast, reliable printing in high-volume settings such as retail shops, restaurants, and service stations.
Product Description
Our 3 1/8" x 230' thermal paper rolls are engineered to provide flawless performance in your thermal printer. With special positioning holes, they ensure proper alignment and hassle-free loading, reducing downtime and maintaining efficiency in your transactions. Each roll delivers a crisp, clear print for receipts that are easy to read and durable.
Key Features
- Positioning Holes: Facilitate quick and correct loading, ensuring prints are always aligned.
- Wide & Long Rolls: Each roll measures 3 1/8 inches wide and 230 feet long, ideal for busy environments.
- High-Quality Paper: Produces sharp, black images and text for easy readability.
- Compatibility: Works with any POS printer that accommodates 3 1/8" roll width and positioning holes.
Product Quality and Performance
Made from premium, BPA-free thermal paper, our rolls prevent clogs and jams in printers. The quality of the paper ensures that each receipt is printed with high contrast and clarity, which is essential for maintaining professional service and accurate record-keeping.
Specifications
- Dimensions: 3 1/8" (width) x 230' (length)
- Core Size: 7/16"
- Paper Type: Thermal, BPA-free
- Rolls per Case: 50 rolls
Purpose of Use
Ideal for retail stores, dining establishments, gas stations, and any other business that uses thermal printing for receipts and tickets. The positioning holes in these paper rolls help staff replace rolls quickly and keep lines moving.
How to Use
- Open the printer cover.
- Align the positioning holes on the roll with the printer's loading pins.
- Drop the roll into place and close the cover.
- Pull the end of the paper out slightly and close the printer lid to secure the roll.
Supported OS/Application/Industries
Compatible with most point-of-sale (POS) systems, kitchen printers, and other thermal printers that require 3 1/8" paper rolls. Particularly useful in industries where transaction speed and efficiency are priorities.
Benefits & Compatibility
- Efficiency: Positioning holes significantly reduce the time needed to change rolls.
- Quality: High-quality thermal coating ensures long-lasting prints that won’t fade.
- Convenience: Bulk packaging makes it easy to stock up and ensures you always have rolls on hand.
Warranty and FAQs
We offer a standard warranty on our thermal paper rolls. For more detailed information about compatibility and usage, visit our FAQ section or contact customer service.
Shop Today & Receive Your Delivery Across the UAE!
Order now and enjoy fast, reliable delivery across the UAE. Keep your business running smoothly with our top-quality thermal paper rolls.
Best Price Guarantee
We offer competitive pricing on our thermal paper rolls. If you find a lower price elsewhere, we'll match it to ensure you receive the best value.
After Sales Support
Our customer support team is here to assist you with any questions or issues you may encounter, ensuring your complete satisfaction with every purchase.
Request for Customer Reviews and Testimonials
Your feedback is important to us! Please share your experience with our thermal paper rolls to help us continue to improve our products and services.
Stock Availability
To confirm the availability of our 3 1/8" x 230' thermal paper rolls, please contact our sales team. We strive to keep a consistent stock to meet your business needs promptly.
Get in Touch
For more information on our thermal paper rolls or any other inquiries, please reach out to our customer service team. We’re here to help ensure that you have the best products for your needs.
Disclaimer
Information provided is for reference only and may change without notice. Product images are for illustrative purposes only and may differ from the actual product. Please verify all details with our sales team before placing an order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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