NEOTECH
80x70mm receipt paper thermal paper roll 57x30mm POS paper
80x70mm receipt paper thermal paper roll 57x30mm POS paper
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our dual pack of 80x70mm and 57x30mm Thermal POS Paper Rolls. Ideal for seamless POS transactions, offering reliability and high-quality prints.
Overview:
Our combo pack of 80x70mm and 57x30mm Thermal POS Paper Rolls is specifically designed to cater to diverse business needs, providing reliable and high-quality printing solutions for various POS systems.
Product Description:
This dual-size pack includes 80x70mm and 57x30mm thermal paper rolls, ensuring compatibility with a wide range of POS systems. Crafted for clarity and efficiency, these rolls are perfect for businesses that require consistent, reliable printing for receipts and transactions.
Key Features:
- Versatile Sizes: 80x70mm for standard receipts and 57x30mm for compact POS systems.
- High-Quality Print: Ensures crisp, clear prints that are easy to read.
- Efficient Performance: Reduces the risk of printer jams with smooth paper feeding.
- Wide Compatibility: Suitable for various types of thermal printers used in retail, hospitality, and more.
Product Quality and Performance:
Our thermal paper rolls are manufactured under strict quality control measures to provide flawless performance. They are designed to prevent paper jams and ensure smooth operations, reducing downtime and maintenance costs.
Specifications:
- Sizes Available: 80x70mm and 57x30mm
- Lengths: Approximately 48 meters for 80x70mm, and 12 meters for 57x30mm
- Core Size: 12mm inner diameter for both sizes
Purpose of Use:
Ideal for a broad range of applications, from large retail outlets using 80x70mm rolls for detailed receipts to small portable devices utilizing 57x30mm rolls, perfect for mobile transactions and small sales.
How to Use:
Insert the roll according to your thermal printer's specifications, ensuring the paper unwinds from the bottom to optimize print quality. Regularly clean your printer’s head to maintain excellent print clarity and prevent any issues.
Supported OS/Application/Industries:
These rolls are highly adaptable and can be used in various POS systems across industries such as retail, hospitality, banking, and any sector requiring efficient transactional documentation.
Benefits & Compatibility:
- Diverse Utility: Covers different printing needs within one package.
- Cost-Effective: Provides economic benefits by bundling two commonly used sizes.
- Eco-Friendly Options: Available in BPA-free versions to meet environmental standards.
Warranty and FAQs:
Includes a standard warranty for quality assurance. For any concerns or additional guidance, refer to our FAQ section or get in touch with our customer support.
Stock Availability:
Check with us for stock availability before placing your order. Our dual pack of 80x70mm and 57x30mm Thermal POS Paper Rolls is typically available for immediate shipping.
Best Price Guarantee:
We strive to offer the most competitive prices. If you find these sizes at a lower price with the same quality elsewhere, we will match it.
After Sales Support:
Our commitment to customer satisfaction ensures that our support team is available to help with any product-related issues you might encounter.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experience using our dual pack of thermal POS paper rolls. Your insights help us continuously improve our offerings.
Get in Touch:
For further information or specific requirements, our customer service team is eager to assist. Contact us anytime for personalized support.
Disclaimer:
All information provided is for informational purposes only and may change without notice. While we endeavor to provide accurate product images, the actual products might differ. Always confirm specific details, including prices and product availability, with our sales team before finalizing your purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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