NEO Digital
Taiyun Oem Custom Smart Touch Screen 24 Inch 4G Restaurant Self Service Payment Kiosk for Sale
Taiyun Oem Custom Smart Touch Screen 24 Inch 4G Restaurant Self Service Payment Kiosk for Sale
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your restaurant with the Taiyun 24" Smart Touch Screen Kiosk. Offering 4G connectivity for seamless self-service payment and ordering. Ideal for enhancing dining experiences.
Overview
Transform your restaurant's ordering and payment process with the Taiyun OEM Custom Smart Touch Screen 24 Inch 4G Restaurant Self-Service Payment Kiosk. Designed to streamline operations and improve customer satisfaction, this kiosk offers a high-tech solution for modern eateries.
Product Description
The Taiyun 24" 4G Self-Service Payment Kiosk is tailored for the fast-paced restaurant industry, featuring a smart touch screen that ensures quick and easy customer interactions. With 4G connectivity, this kiosk provides reliable and fast service, allowing customers to order and pay with efficiency and ease.
Key Features
- 4G Connectivity: Fast and stable internet for uninterrupted service.
- 24-Inch Smart Touch Screen: Large, interactive display for easy menu navigation and payment.
- Customizable Software: Can be tailored to fit the specific needs of your restaurant.
- Durable Design: Built to withstand busy restaurant environments.
Product Quality and Performance
Constructed with premium materials, the Taiyun Self-Service Payment Kiosk is designed to handle the demands of a busy dining establishment. It ensures durability and reliability, providing consistent performance during peak business hours.
Specifications
- Display: 24-inch HD smart touch screen
- Connectivity: 4G LTE, Wi-Fi, Ethernet
- Payment Integration: Supports NFC, credit cards, and mobile payments
- Dimensions: 60 cm x 45 cm x 140 cm
Purpose of Use
Ideal for any restaurant looking to reduce wait times and streamline ordering and payment processes, this kiosk enhances customer flow and increases satisfaction by offering a quick, self-directed dining experience.
How to Use
Customers can easily navigate through digital menus, place their orders, and complete payments directly on the touch screen, which offers intuitive prompts and a user-friendly interface.
Supported OS/Application/Industries
Equipped with a versatile Android operating system, the kiosk can integrate smoothly with various POS systems and applications tailored for the restaurant industry.
Benefits & Compatibility
- Enhanced Customer Experience: Provides a faster, more efficient ordering process.
- Increased Efficiency: Reduces staff workload by handling routine orders and payments.
- Adaptability: Suitable for various dining environments, from fast casual to fine dining.
Warranty and FAQs
The kiosk comes with a one-year warranty. Additional support and information are available through an extensive FAQ section on our website, helping you get the most out of your investment.
Packaging/Weight/Dimension
The unit is securely packaged to prevent damage during shipping, with dimensions crafted for easy installation in any restaurant setting.
Stock Availability
Contact us directly to confirm stock availability and expected delivery times, which typically range from 10-15 working days after order confirmation.
Best Price Guarantee
We offer a best price guarantee to ensure you get the highest quality at the most competitive rates.
After Sales Support
Our team is dedicated to providing exceptional after-sales support, helping you resolve any issues quickly and efficiently.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the Taiyun 24" Smart Touch Screen Kiosk to help others make informed purchasing decisions.
Get in Touch
For further details or specific queries, our customer support team is ready to assist you with expert advice.
Disclaimer
Please note that all details are subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Verify all information with our sales team before proceeding with your purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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