NEO Digital
Taiyun 24 Inch Touch Screen ultra 4K HD Restaurant Self Service Payment Ordering Kiosk
Taiyun 24 Inch Touch Screen ultra 4K HD Restaurant Self Service Payment Ordering Kiosk
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your restaurant's self-service with Taiyun's 24" Touch Screen Kiosk, featuring ultra 4K HD resolution for crystal-clear menu displays and effortless ordering.
Overview:
Introducing the Taiyun 24 Inch Touch Screen Ultra 4K HD Restaurant Self Service Payment Ordering Kiosk, an innovative solution designed to enhance the customer experience with its superior display quality and efficient self-service capabilities. This kiosk is perfect for modern eateries looking to provide customers with a high-tech ordering process that combines visual appeal with functionality.
Product Description:
The Taiyun 24" Kiosk is a state-of-the-art self-service ordering system that features an ultra 4K HD touch screen, delivering unparalleled clarity and detail. This makes menu browsing and selection a visually stunning experience for customers. Equipped with intuitive software, this kiosk simplifies the ordering and payment process, allowing for quick and secure transactions.
Key Features:
- Ultra 4K HD Touch Screen: Offers customers a vibrant and sharp display, enhancing readability and interaction.
- Self-Service Ordering and Payment: Streamlines the dining experience by reducing wait times and increasing order accuracy.
- Robust Design: Built to withstand high-traffic environments typical of busy restaurants.
Product Quality and Performance:
Crafted with premium materials and advanced technology, the Taiyun 24" Kiosk is durable and reliable. Its high-performance components ensure that the system remains responsive and functional, even during peak hours, making it an essential asset for any fast-paced restaurant.
Specifications:
- Dimensions: 62 cm x 45 cm x 145 cm
- Weight: 65 kg
- Display: 24-inch 4K Ultra HD LED touchscreen
- Connectivity: WiFi, Ethernet, optional 4G LTE
- Payment Options: Supports NFC, credit/debit cards, mobile payment systems
Purpose of Use:
This kiosk is designed for restaurants, cafés, and fast food outlets that aim to enhance customer service by offering a quick, efficient, and visually engaging ordering process. It is particularly beneficial in environments where quick service and high customer turnover are priorities.
How to Use:
Customers can easily interact with the kiosk’s touch screen to browse the menu, customize their orders, and complete payments. The high-definition display ensures that all options are presented clearly, minimizing errors and improving overall transaction speed.
Supported OS/Application/Industries:
Compatible with various POS systems and capable of running on multiple operating systems, the Taiyun 24" Kiosk can be seamlessly integrated into existing restaurant management setups without extensive modifications.
Benefits & Compatibility:
- Enhanced Customer Experience: Provides a visually appealing and user-friendly interface that attracts and retains customers.
- Increased Efficiency: Reduces queue times and staff workload by automating the ordering process.
- Visual Marketing Tool: Utilizes its 4K display to promote menu items, specials, and promotions in stunning visual quality.
Warranty and FAQs:
Includes a two-year warranty that covers technical support, parts, and labor. A detailed FAQ section on our website provides guidance for setup, maintenance, and troubleshooting.
Packaging/Weight/Dimension:
The unit is securely packaged to ensure it arrives in excellent condition, ready for immediate setup and use. All assembly instructions and necessary tools are included in the package.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your restaurant with the Taiyun 24" Ultra 4K HD Ordering Kiosk and benefit from our efficient delivery services across the UAE.
Best Price Guarantee:
We offer competitive pricing on our kiosks. Find a lower price for a similar model elsewhere, and we'll match it.
After Sales Support:
Our customer support team is available to assist with any questions or issues, ensuring your kiosk operates optimally and continues to meet your business needs.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experience with the Taiyun 24" Kiosk to help us improve and better serve our customers.
Get in Touch:
For additional information or assistance with your Taiyun 24" Ultra 4K HD Kiosk, contact our customer service team. We are committed to providing excellent support and ensuring your satisfaction.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Taiyun 24" Kiosk. It is generally available within 10-15 working days after order confirmation.
Disclaimer:
All information is for informational purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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