NEO Digital
Taiyun 24 Inch 4G Smart Touch Screen Self-service Payment Kiosk for Restaurant
Taiyun 24 Inch 4G Smart Touch Screen Self-service Payment Kiosk for Restaurant
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your restaurant's payment process with Taiyun’s 24 Inch 4G Smart Touch Screen Self-Service Payment Kiosk. Designed for fast, secure transactions and a seamless customer experience.
Overview
Introduce a new level of efficiency to your restaurant with the Taiyun 24 Inch 4G Smart Touch Screen Self-Service Payment Kiosk. This state-of-the-art kiosk offers a fast, reliable, and user-friendly way for customers to pay their bills, enhancing the overall dining experience and streamlining operations.
Product Description
The Taiyun 24 Inch Self-Service Payment Kiosk is equipped with a high-definition touch screen and robust 4G connectivity, ensuring speedy service even during peak hours. This smart kiosk is perfect for restaurants looking to modernize their payment methods, reduce wait times, and improve customer satisfaction.
Key Features
- 4G Connectivity: Provides stable and fast network access for uninterrupted payment processing.
- 24-Inch HD Touch Screen: Offers a clear and interactive interface for easy navigation.
- Smart Technology: Integrates seamlessly with existing POS systems for efficient transaction management.
- Secure Payment Solutions: Supports a variety of payment methods, including credit cards, NFC, and mobile payments.
Product Quality and Performance
Built with commercial-grade components, the Taiyun Payment Kiosk is designed to withstand the high demands of the restaurant industry. Its durable construction ensures long-lasting performance, capable of handling continuous daily use.
Specifications
- Display: 24-inch, full HD touch screen
- Connectivity: High-speed 4G LTE, Wi-Fi, Ethernet
- Payment Integration: NFC, EMV chip and PIN, magstripe reader, mobile payment compatibility
- Dimensions: 62 cm x 40 cm x 150 cm
Purpose of Use
This kiosk is ideal for casual dining, fast food outlets, cafes, and any restaurant that wants to offer a modern and efficient payment option to their customers, helping to decrease lines and wait times at the cashier.
How to Use
Customers simply approach the kiosk, review their bill on the screen, and proceed with payment using their preferred method. The intuitive touch screen guides them through each step, making the process straightforward and quick.
Supported OS/Application/Industries
The kiosk runs on an Android-based platform, making it highly adaptable and capable of supporting a wide range of applications and software tailored for the food service industry.
Benefits & Compatibility
- Reduced Wait Times: Speeds up the payment process, allowing customers to complete transactions quickly.
- Improved Customer Experience: Offers a convenient, self-directed payment option.
- Enhanced Operational Efficiency: Reduces the burden on staff, allowing them to focus on service and customer interaction.
Warranty and FAQs
Includes a one-year warranty with optional extended coverage. A detailed FAQ section on our website offers solutions to common setup and operational queries.
Packaging/Weight/Dimension
Shipped in secure packaging designed to protect the kiosk during transit. Easy setup instructions are included to ensure quick installation.
Stock Availability
For current stock availability and estimated delivery times, please contact our sales team. Delivery is generally within 10-15 business days from the order confirmation.
Best Price Guarantee
We offer competitive pricing and will match any lower price found for similar technology solutions.
After Sales Support
Our dedicated support team is available to assist with any issues or questions, ensuring your kiosk remains operational and effective.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Taiyun 24 Inch Smart Touch Screen Kiosk to aid prospective customers in making informed decisions.
Get in Touch
For more information or to place an order, contact our customer service team. We're here to help you enhance your restaurant operations with our innovative solutions.
Disclaimer
All information provided is subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Verify all purchase details with our sales team before proceeding with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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