NEO Digital
Taiyun 24 Inch Touch Screen 4G Food Order Machine Self Order Kiosk Android in Restaurant
Taiyun 24 Inch Touch Screen 4G Food Order Machine Self Order Kiosk Android in Restaurant
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your restaurant's ordering process with the Taiyun 24" 4G Touch Screen Self-Order Kiosk, offering a fast, reliable Android interface for a superior customer experience.
Overview:
Introduce state-of-the-art efficiency to your restaurant with the Taiyun 24 Inch Touch Screen 4G Food Order Machine. This Android-based self-order kiosk is designed to provide customers with a quick, interactive ordering experience, utilizing 4G connectivity for uninterrupted service.
Product Description:
The Taiyun 24" Kiosk is perfect for fast-paced restaurant environments where speed and accuracy are crucial. It features a responsive touch screen interface and robust 4G connectivity, ensuring orders are processed swiftly and reliably. Running on an Android operating system, this kiosk offers great flexibility in app integration and system customization.
Key Features:
- 4G Connectivity: Provides fast and stable internet connection for seamless order processing.
- 24-Inch HD Touch Screen: Delivers crisp, clear visuals, making menu navigation easy and engaging for customers.
- Android OS: Allows for versatile software solutions and easy updates to keep up with technological advancements.
- Self-Service Functionality: Empowers customers to browse, order, and pay without staff assistance, reducing wait times and increasing throughput.
Product Quality and Performance:
Built with high-quality materials, the Taiyun 24" Kiosk is designed to endure the rigors of a busy dining environment. Its hardware is optimized for long-lasting performance, while the software provides a user-friendly interface that can handle a high volume of transactions daily.
Specifications:
- Dimensions: 60 cm x 40 cm x 140 cm
- Weight: 50 kg
- Display: 24-inch Full HD LED touchscreen
- Connectivity: Wi-Fi, 4G LTE
- Operating System: Android
- Payment Systems Supported: Credit/debit cards, NFC, mobile payments
Purpose of Use:
Ideal for fast food restaurants, cafés, and any dining establishment looking to modernize their service delivery. The kiosk reduces the need for traditional cashier interactions, allowing staff to focus on quality of service and operational efficiency.
How to Use:
Customers can easily interact with the kiosk by touching the screen to activate it, navigating through the intuitive menu to select and customize their orders, and completing the payment using their preferred method. The process is designed to be straightforward and quick, catering to the needs of today's fast-moving consumers.
Supported OS/Application/Industries:
This kiosk seamlessly integrates with existing POS systems commonly used in the restaurant industry, thanks to its adaptable Android platform. It is suitable for various types of food service environments that require efficient, reliable ordering systems.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces waiting times and allows for a smoother, more enjoyable ordering process.
- Operational Efficiency: Automates the ordering and payment processes, freeing up staff to focus on food preparation and customer interaction.
- Technology Integration: Easily updates and integrates with the latest apps and services due to its Android operating system.
Warranty and FAQs:
Includes a two-year warranty covering parts and labor, ensuring peace of mind for business owners. A comprehensive FAQ section provides answers to common setup and operation questions.
Packaging/Weight/Dimension:
Shipped in secure packaging designed to protect the unit during transit. Includes all necessary components for straightforward assembly and immediate operation upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Implement the Taiyun 24" 4G Android Self-Order Kiosk in your restaurant today and see immediate improvements in service speed and customer satisfaction. Our reliable delivery services ensure quick deployment across the UAE.
Best Price Guarantee:
We offer competitive pricing on our kiosk systems. If you find a lower price for a similar model, we'll match it.
After Sales Support:
Our customer support team is ready to assist with any questions or issues, ensuring that your kiosk continues to perform optimally.
Request for Customer Reviews and Testimonials:
We appreciate and value your feedback. Please share your experiences with the Taiyun 24" Kiosk to help us improve and better serve you in the future.
Get in Touch:
For more information or assistance with your Taiyun 24" Touch Screen Kiosk, please contact our customer service team. We are committed to providing excellent support and ensuring your complete satisfaction.
Stock Availability:
Please contact us to confirm the availability of the Taiyun 24" Kiosk before placing your order. It is generally available within 10-15 working days after order confirmation.
Disclaimer:
All information is for informational purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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