NEO Digital
Taiyun 24 Inch Kiosk Touch Screen Restaurant Self-service Ordering with Qr Code Terminal
Taiyun 24 Inch Kiosk Touch Screen Restaurant Self-service Ordering with Qr Code Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience enhanced dining efficiency with Taiyun's 24" Touch Screen Self-Service Ordering Kiosk, equipped with a QR code terminal for quick and easy transactions.
Overview:
Revamp your restaurant's customer service model with the Taiyun 24" Kiosk Touch Screen Restaurant Self-Service Ordering with QR Code Terminal. This innovative kiosk provides a seamless self-ordering experience, integrating advanced touch screen technology and a QR code scanning feature for a hassle-free dining solution.
Product Description:
The Taiyun 24" Self-Service Ordering Kiosk is designed to streamline the ordering process in fast-paced restaurant environments. Featuring a responsive 24-inch touch screen and an integrated QR code terminal, this kiosk allows customers to quickly scan codes for menu access, promotions, and secure payments, enhancing overall service speed and customer satisfaction.
Key Features:
- Responsive 24-Inch Touch Screen: Provides a clear, interactive display for easy menu navigation and order customization.
- Integrated QR Code Terminal: Enables quick scanning of QR codes for accessing menus and completing transactions.
- Robust Design: Constructed to withstand high usage in busy restaurant settings.
- Android OS: Offers a versatile platform for app integration and real-time updates.
Product Quality and Performance:
Built with durability and reliability in mind, the Taiyun 24" Kiosk is made from high-quality materials to ensure it can handle the daily demands of a busy restaurant. The system's hardware and software are optimized for fast response times and minimal downtime, providing a consistently smooth user experience.
Specifications:
- Dimensions: 60 cm x 50 cm x 145 cm
- Weight: 55 kg
- Display: 24-inch Full HD LED touchscreen
- Connectivity: Wi-Fi, Ethernet, optional 4G LTE
- Operating System: Android
- Payment Options: Supports NFC, credit/debit cards, and mobile payments through QR code scanning
Purpose of Use:
Ideal for quick-service restaurants, cafes, and any dining venue seeking to reduce wait times and streamline order processing. This kiosk enables customers to self-manage their dining experience, from order to payment, freeing up staff to focus on food preparation and customer service.
How to Use:
Customers approach the kiosk, interact with the touch screen to browse the digital menu, select items, and customize their orders. They can then scan a QR code to retrieve loyalty rewards, access special offers, or make payments, finalizing their transactions efficiently and securely.
Supported OS/Application/Industries:
This kiosk is highly adaptable and can integrate seamlessly with existing POS systems and software used in the restaurant industry, thanks to its Android platform. It's suitable for various food service environments that require a reliable, user-friendly ordering system.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces wait times and empowers customers with control over their ordering process.
- Operational Efficiency: Automates the ordering cycle, minimizing the need for manual input and potential order errors.
- Cost-Effective: Lowers labor costs by reducing the staffing needs for order taking and processing.
Warranty and FAQs:
Includes a two-year warranty covering hardware and software issues, with comprehensive online support to help address any operational questions.
Packaging/Weight/Dimension:
The unit is securely packaged to prevent damage during transit, ensuring it arrives in excellent condition, ready for immediate use. Easy assembly instructions are included to facilitate quick setup.
Shop Today & Receive Your Delivery Across the UAE!
Order the Taiyun 24" Self-Service Ordering Kiosk today to enhance your restaurant's efficiency and customer satisfaction. Take advantage of our reliable delivery service across the UAE.
Best Price Guarantee:
We offer competitive pricing on our kiosk systems. If you find a similar model at a lower price, we'll match it to ensure you receive the best possible deal.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational issues, ensuring your kiosk remains functional and effective for your business needs.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experience with the Taiyun 24" Kiosk to help us continually improve our products and services.
Get in Touch:
For more information or assistance with your Taiyun 24" Restaurant Kiosk, please contact our customer service team. We are committed to providing excellent support and ensuring your complete satisfaction.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Taiyun 24" Kiosk. It is generally available within 10-15 working days after order confirmation.
Disclaimer:
All information is for informational purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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