NEOTECH
Ibocode 1D 2D Desktop Barcode Scanner For Retail Store
Ibocode 1D 2D Desktop Barcode Scanner For Retail Store
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover Neotech's BPA-free thermal paper rolls. Ideal for receipts, ensuring safety and sustainability. Shop now for eco-conscious printing.
Overview:
Discover the advantages of Neotech’s BPA-free thermal paper rolls, designed for both environmental sustainability and superior printing clarity. These 80x70mm rolls are perfect for businesses looking to enhance their eco-friendliness without compromising on quality.
Product Description:
Neotech's BPA-free thermal paper rolls are crafted with the future in mind, providing a safer and more sustainable option for your printing needs. At 80x70mm, these rolls fit standard printers and deliver clear, smudge-free prints every time. Our paper is free from Bisphenol A (BPA), a chemical commonly used in thermal paper that poses health risks, making it a safer choice for both your customers and the environment.
Key Features:
- Eco-Friendly: Manufactured without BPA, reducing environmental impact and health risks.
- High Compatibility: Fits most standard receipt printers sized 80x70mm.
- Crisp Printing: Ensures clear prints with no smudging, enhancing customer satisfaction.
Product Quality and Performance:
Neotech’s BPA-free thermal paper rolls stand out in the market for their commitment to quality and eco-friendliness. Tested rigorously to ensure top performance, our paper rolls deliver consistent print quality that businesses can rely on.
Specifications:
- Dimensions: 80mm width x 70mm diameter
- Material: BPA-free thermal paper
- Pack Quantity: Available in packs of 50 rolls
Purpose of Use:
Ideal for businesses in retail, hospitality, and any sector requiring receipt printing, our thermal paper rolls offer a responsible choice without sacrificing quality.
How to Use:
Simply load the paper roll into your compatible receipt printer as per the manufacturer’s instructions, ensuring the paper feeds smoothly for optimal print quality.
Supported OS/Application/Industries:
Compatible with major POS systems and suitable for a variety of industries including retail, banking, and healthcare that prioritize health and environmental standards.
Benefits & Compatibility:
- Health-Safe: BPA-free for safer receipt handling.
- Environmental Impact: Reduced chemical usage in production supports a healthier planet.
- Versatile Use: Ideal for all businesses requiring receipt printing.
Warranty and FAQs:
Comes with a one-year warranty against manufacturing defects. Visit our FAQ section on the Neotech website for more information on usage and benefits.
Shop Today & Receive Your Delivery Across the UAE!
Experience Neotech’s commitment to quality and sustainability. Order your BPA-free thermal paper rolls today and enjoy fast, reliable delivery across the UAE. Perfect for businesses committed to environmental and health safety.
Best Price Guarantee:
Neotech guarantees competitive pricing on our BPA-free thermal paper rolls. Shop with confidence knowing you’re getting the best value in the market.
After Sales Support:
Our dedicated support team is here to assist with any after-sales inquiries, ensuring complete satisfaction with every Neotech purchase.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with our BPA-free thermal paper rolls to help us continue providing the best products.
Stock Availability:
Contact us to confirm stock availability before placing your order. Our thermal paper rolls are typically available within 10-15 working days after confirmation.
Get in Touch:
For any questions or additional information, reach out to our Neotech support team. We’re here to ensure you get the best from our products.
Disclaimer:
All information is subject to change. Product images may differ from actual products. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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