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NEOTECH

Zebra MC9200 Mobile Computer

Zebra MC9200 Mobile Computer

Regular price Dhs. 8,547.00 AED
Regular price Dhs. 8,597.00 AED Sale price Dhs. 8,547.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra MC9200 is a rugged mobile computer designed to handle the toughest tasks in warehouse, manufacturing, and logistics environments. Renowned for its durability and advanced computing capabilities, the MC9200 ensures reliable performance under the most demanding conditions, helping businesses streamline operations and increase productivity.

Key Features

  • Exceptional Durability: Engineered to withstand multiple drops from up to 6 feet onto concrete, with an IP64 rating for dust and splash resistance.
  • Powerful Processing: Equipped with a dual-core processor and options for Windows or Android operating systems, providing versatile software support and powerful multitasking capabilities.
  • Advanced Data Capture: Features high-performance 1D and 2D barcode scanning, ensuring quick and accurate data capture.
  • User-Friendly Interface: Offers a large touch screen with enhanced visibility and intuitive physical keypad options, catering to diverse user preferences and working conditions.
  • Extensive Connectivity: Includes robust Wi-Fi, Bluetooth, and optional cellular connections, enabling seamless communication and real-time data access.

Product Quality and Performance

The MC9200 mobile computer is built to excel in intense industrial environments. It provides reliable operation through its high-end components and robust construction, making it a critical tool for managing inventory, asset tracking, and direct store delivery applications.

Specifications

  • Dimensions: 231 mm x 91 mm x 193 mm
  • Weight: 765 g including battery
  • Operating System: Choice of Windows Embedded or Android
  • Processor: 1 GHz dual-core OMAP 4 processor
  • Memory: Up to 1 GB RAM; 2 GB Flash; expandable via microSD card
  • Display: 3.7-inch VGA resolution, touchscreen with backlight
  • Battery: High capacity 5200 mAh Li-Ion battery
  • Connectivity: 802.11a/b/g/n Wi-Fi, Bluetooth, optional 4G LTE
  • Barcode Scanning: 1D and 2D imager options

Purpose of Use

The Zebra MC9200 is specifically designed for industries requiring robust mobile computing solutions that can manage extensive data collection and real-time communications. It's ideal for use in warehouses, on manufacturing floors, and in logistics for tasks such as inventory management, order fulfillment, and asset tracking.

How to Use

To effectively use the Zebra MC9200 Mobile Computer:

  1. Installation: Set up the device by charging it fully, installing necessary software, and configuring network settings.
  2. Operation: Utilize its barcode scanning functionality to perform inventory checks, order processing, or asset management. Customize software settings to suit specific operational requirements.
  3. Maintenance: Regularly clean the device, check for software updates, and maintain its battery for optimal performance.
  4. Troubleshooting: Refer to the user manual for common issues or contact NEO Digital’s support for assistance with more complex problems.

Supported Industries

The MC9200 is highly suitable for sectors like manufacturing, warehousing, and logistics, where durability and high-performance computing are crucial for daily operations.

Benefits & Compatibility

  • Enhanced Productivity: Fast processing and efficient data capture capabilities reduce task completion times and improve operational workflows.
  • Rugged Design: Can endure harsh industrial environments, ensuring reliability and reducing the need for frequent replacements.
  • Adaptable User Experience: Supports both touch and keypad inputs, accommodating various user preferences and application needs.

Warranty and FAQs

The Zebra MC9200 comes with a standard manufacturer's warranty, typically covering one year. NEO Digital's FAQ section provides additional support for setup, operation, and troubleshooting, helping users effectively manage their device.

Delivery Services (UAE)

NEO Digital ensures that delivery across the UAE is prompt and secure, ensuring that your device arrives ready for immediate use.

After Sales Support

Our dedicated support team offers comprehensive assistance for any setup or operational queries, ensuring you can fully leverage the capabilities of your Zebra MC9200 mobile computer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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