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NEOTECH

Postech PT-58 USB Rs232 Thermal Receipt Printer

Postech PT-58 USB Rs232 Thermal Receipt Printer

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your point-of-sale processes with the POSTECH PT-58 Receipt Printer, offering fast thermal printing, reliability, and a compact design perfect for tight spaces in any retail or hospitality setting.


Overview:

The POSTECH PT-58 Receipt Printer is designed for retail and hospitality environments requiring fast, reliable receipt printing. This compact thermal printer offers high-speed printing capabilities and is engineered to fit seamlessly into any point-of-sale system, enhancing customer service efficiency.

Product Description:

The PT-58 model from POSTECH is a user-friendly thermal receipt printer that stands out for its compact design and high-performance printing. It efficiently handles receipt printing with clear, crisp text and graphics, ideal for high-volume retail and hospitality settings. The printer supports a wide range of media types and sizes, ensuring versatility across various business needs. Its durable build and easy-to-use features make it a top choice for businesses looking for a dependable printing solution.

Key Features:

  • High-Speed Thermal Printing: Delivers quick and clear printing to keep transaction times short.
  • Compact Design: Small footprint allows for installation in limited spaces, perfect for crowded counters.
  • Durable Construction: Built to withstand the rigors of daily use in busy environments.
  • Easy Paper Loading: Drop-in paper loading mechanism simplifies roll replacements and reduces downtime.
  • Energy Efficient: Consumes less power, making it a cost-effective choice for businesses.
  • Connectivity Options: Includes USB and serial ports for easy integration with existing systems.

Product Quality and Performance:

POSTECH's PT-58 Receipt Printer is constructed with quality materials, ensuring it can handle continuous operation during peak business hours. Its thermal printing technology not only offers efficient service but also produces less noise compared to impact printers, providing a more pleasant environment for both staff and customers.

Specifications:

  • Printing Method: Direct thermal
  • Print Speed: Up to 90mm/sec
  • Paper Width: Supports 58mm paper width
  • Interfaces: USB, Serial
  • Print Resolution: 203 dpi for clear text and graphics
  • Physical Dimensions: Optimally sized for small spaces

Purpose of Use:

This printer is an excellent choice for businesses in the retail, food service, and hospitality industries that require quick, reliable receipt printing. It's particularly suited for locations with limited counter space but high customer turnover.

How to Use:

Set up the PT-58 near your POS terminal, connect it via USB or serial port, load thermal paper, and it's ready to print receipts directly from your sales system. Regular cleaning and proper maintenance will ensure its longevity and reliability.

Supported Industries:

Ideal for restaurants, cafes, boutiques, and any retail stores where fast receipt printing is crucial. It can also be used in ticketing and fast-service food environments.

Benefits & Compatibility:

  • Increased Efficiency: High-speed printing that keeps pace with busy transaction environments.
  • Space-Saving: Compact size allows for placement in tight spaces, maximizing counter area.
  • Versatility: Supports various paper types and sizes for different business needs.
  • Reliability: Engineered to perform consistently in high-demand settings.

Warranty and FAQs:

Comes with a comprehensive manufacturer's warranty that covers defects and performance issues. A detailed FAQ section provides guidance on setup, troubleshooting, and best practices for optimal use.

Packaging/Weight/Dimension:

Packaged securely to ensure it arrives in perfect condition, with specifications designed for easy handling and installation.

Shop Today & Receive Your Delivery:

Order your POSTECH PT-58 Receipt Printer today to improve your transaction handling capabilities. Fast, reliable delivery is guaranteed.

Best Price Guarantee:

We offer competitive pricing on the POSTECH PT-58. If you find a lower price elsewhere, we will match it, ensuring you get the best value for your purchase.

After Sales Support:

Our dedicated support team is available to assist you with any setup issues or questions, ensuring you get the most out of your new receipt printer.

Request for Customer Reviews and Testimonials:

We value your feedback and encourage you to share your experiences with the PT-58 to help us improve and assist other customers in making informed decisions.

Stock Availability:

Before placing your order, please contact us to confirm the availability of the POSTECH PT-58 Receipt Printer. We aim to keep our inventory accurate and up-to-date to meet your needs promptly.

Get in Touch:

For any inquiries about the POSTECH PT-58 or for additional assistance, please contact our customer service team. We are ready to help with any questions or support needs you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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