NEO Digital
TVS Electronics HD 245 GOLD Dot Matrix printer
TVS Electronics HD 245 GOLD Dot Matrix printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business printing capabilities with the TVS Electronics HD 245 GOLD, a robust dot matrix printer designed for high-volume printing with exceptional reliability.
Overview
The TVS Electronics HD 245 GOLD Dot Matrix Printer is tailored for businesses that require reliable, high-volume printing solutions. Known for its durability and excellent paper handling capabilities, this printer is ideal for environments demanding heavy-duty printing like logistics, warehouses, and retail.
Product Description
This dot matrix printer features a 9-pin print head, offering high-quality prints at a considerable speed, making it suitable for multiple-copy forms and character printing. The TVS Electronics HD 245 GOLD is built to withstand the rigors of extensive printing tasks with an impressive ribbon life and a robust design that ensures long-term reliability. Its versatile paper handling allows for seamless integration into various business operations, from invoice printing to data logging.
Key Features
- 9-Pin Print Head: Delivers clear, precise prints suitable for text and data-heavy documents.
- High-Speed Printing: Capable of printing at speeds that keep up with demanding business environments.
- High Ribbon Yield: Offers a long ribbon life that can handle millions of characters before a replacement is needed, ensuring low running costs.
- Multiple Paper Paths: Handles up to 5-part forms, providing versatility for different printing needs.
- Built-in Parallel and USB Interfaces: Ensures easy installation and connectivity with most systems.
- Rugged Design: Engineered to perform in harsh, industrial environments.
Performance, Quality, Durability, and Reliability
The HD 245 GOLD is designed for high-performance operations, capable of enduring continuous printing with minimal maintenance. Its rugged construction and reliable paper feeding mechanism reduce downtime and increase productivity.
Specifications
- Printing Technology: Dot Matrix
- Number of Pins: 9 pins
- Print Speed: Up to 400 characters per second
- Ribbon Life: Up to 4 million characters
- Paper Handling: Single sheet and continuous forms
- Connectivity: Parallel, USB
- Compatibility: Supports multiple operating systems including Windows and Linux
Purpose of Use
The TVS Electronics HD 245 GOLD is optimized for businesses that require high-volume, cost-effective printing solutions. It is particularly useful in sectors such as banking, logistics, and retail where durable and reliable printing is crucial.
How to Use
To operate the printer, connect it to a computer via the parallel or USB port, load the paper, and install the necessary drivers on your system. The printer is compatible with various types of continuous form paper, making it easy to adapt to specific business requirements.
Supported Industries
This printer is a staple in industries where document handling and multiple-copy printing are frequent, such as in government offices, banking, and healthcare settings.
Benefits & Compatibility
- Cost Efficiency: The high ribbon yield reduces the need for frequent replacements, minimizing operational costs.
- Reliability: Designed to withstand continuous operation, making it ideal for 24/7 business processes.
- Versatility: Handles a variety of printing tasks, from basic text documents to complex multi-part forms.
Warranty and Support
Includes a comprehensive manufacturer's warranty covering service and repairs. TVS Electronics provides dedicated support through customer service hotlines and online resources.
Purchase Options
Available through authorized TVS Electronics dealers and select online retailers. Check with local suppliers for availability and the best pricing options.
Request for Customer Reviews and Testimonials
We encourage users of the TVS Electronics HD 245 GOLD to share their experiences, as feedback helps us improve and assists potential buyers in making informed decisions.
Get in Touch
For more information on the TVS Electronics HD 245 GOLD or to get assistance with your printer setup, please contact our customer support. Our team is ready to provide the help you need to optimize your printing operations.
Disclaimer
Specifications and features described herein are subject to change without notice due to continuous product development and improvements. Verify all details with the official TVS Electronics distributor or retailer before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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