NEO Digital
TVS Electronics MSP 270 Star BT Dot Matrix printer
TVS Electronics MSP 270 Star BT Dot Matrix printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your printing tasks with the TVS MSP 270 Star BT Dot Matrix Printer, featuring Bluetooth connectivity for flexible and mobile printing solutions.
Overview:
The TVS Electronics MSP 270 Star BT Dot Matrix Printer enhances traditional printing solutions by incorporating Bluetooth technology, making it ideal for environments requiring mobility and flexibility, such as retail, logistics, and offices. This printer is perfect for handling a variety of document types with efficiency and reliability.
Product Description:
The MSP 270 Star BT brings wireless connectivity to robust dot matrix printing, allowing for seamless integration into any workspace without the clutter of cables. It features a durable 9-pin print head that delivers high-quality prints suitable for invoices, multipart forms, and more. The addition of Bluetooth facilitates easy connection to a range of devices, enhancing usability across multiple platforms.
Key Features:
- Bluetooth Connectivity: Enables wireless printing from computers, tablets, and smartphones, providing greater flexibility in placement and use.
- Robust 9-Pin Mechanism: Offers reliable printing of multi-part forms, receipts, and other documents requiring multiple copies.
- High Durability: Built to withstand the rigors of heavy-duty printing with minimal maintenance.
- Flexible Paper Handling: Accommodates various paper types including continuous forms, single sheets, and labels.
- Compact Design: Ideal for workplaces with limited space but requiring powerful printing capabilities.
Product Quality and Performance:
The MSP 270 Star BT is designed to deliver continuous performance in demanding settings. Its robust construction ensures long-lasting reliability, while the advanced Bluetooth feature simplifies wireless setup and connectivity, offering a versatile printing solution for today’s dynamic business environments.
Specifications:
- Print Method: Impact dot matrix
- Number of Pins: 9 pins
- Connectivity: Bluetooth, USB, and Parallel
- Print Speed: Up to 5 pages per minute
- Paper Handling: Supports single sheets, continuous forms, and multipart forms
- Ribbon Life: Up to 4 million characters
Purpose of Use:
Perfect for businesses that need to print high-volume documents like invoices, shipping forms, and administrative paperwork. The wireless capability makes it a great choice for settings where print stations are mobile or change frequently, such as warehouses or large retail environments.
How to Use:
Set up the printer by connecting it to your network or device via Bluetooth or USB. Load the paper, adjust the print settings via the connected device, and begin printing. The MSP 270 Star BT is designed to be user-friendly, offering plug-and-play installation that requires minimal technical knowledge.
Supported OS/Application/Industries:
Compatible with various operating systems, including Windows and Linux, the MSP 270 Star BT is versatile enough for applications in retail, industrial, and office settings. Its ability to handle a wide range of printing tasks makes it suitable for sectors that rely on traditional forms and document handling.
Benefits & Compatibility:
The MSP 270 Star BT provides the traditional benefits of dot matrix printing, such as reliability and multipart form printing, with the added advantage of Bluetooth connectivity. This combination offers flexibility and efficiency, reducing cable clutter and supporting mobile workflows.
Warranty and FAQs:
Includes a one-year manufacturer's warranty covering defects and performance issues. Our FAQ section provides solutions to common operational questions, with additional support available from our customer service team.
Packaging/Weight/Dimension:
Includes the printer, a power cable, a ribbon, a user manual, and driver software. The packaging ensures the device is ready for immediate use upon setup and is protected during transit.
Shop Today & Receive Your Delivery:
Order your TVS MSP 270 Star BT Dot Matrix Printer today to enhance your document processing capabilities with reliable, flexible printing solutions.
Best Price Guarantee:
We offer competitive pricing on the TVS MSP 270 Star BT. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational challenges, ensuring you fully utilize the capabilities of your new printer.
Request for Customer Reviews and Testimonials:
We encourage users of the TVS MSP 270 Star BT to share their experiences. Your feedback helps us improve our products and services and assists other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the TVS MSP 270 Star BT before placing your order. We aim to maintain sufficient stock to meet customer demands efficiently.
Get in Touch:
For more information about the TVS MSP 270 Star BT or for additional support, contact our customer service team. We're committed to ensuring your satisfaction with every purchase.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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