NEOTECH
TOTALPOS H-POS1801 All-in-One POS Terminal with Exquisite Design
TOTALPOS H-POS1801 All-in-One POS Terminal with Exquisite Design
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your business's operational efficiency and aesthetic with the TOTALPOS H-POS1801, an all-in-one POS terminal that combines exquisite design with powerful functionality.
Overview:
The TOTALPOS H-POS1801 is a state-of-the-art all-in-one POS terminal designed to offer both high functionality and aesthetic appeal in one seamless package. This terminal is particularly suited for high-end retail spaces, upscale restaurants, and other businesses where style goes hand in hand with performance.
Product Description:
Featuring a sleek, modern design, the H-POS1801 integrates advanced POS functionalities into a stylish unit that enhances the ambiance of any setting. Equipped with a high-resolution touchscreen, robust processing capabilities, and versatile connectivity options, this terminal ensures smooth and efficient transaction management while adding a touch of sophistication to the business environment.
Key Features:
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Exquisite Design: Sleek, modern aesthetics that complement premium business interiors.
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High-Resolution Touchscreen: Large, responsive display for enhanced user interaction and customer engagement.
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Powerful Processing: Equipped with a fast processor to handle multiple transactions and applications smoothly.
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Integrated Payment Systems: Supports a variety of payment methods, from traditional cards to mobile payments, facilitating a seamless checkout experience.
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Robust Connectivity: Includes Wi-Fi, Bluetooth, and optional 4G LTE to ensure reliable operation in any setup.
Product Quality and Performance:
The H-POS1801 is built to the highest standards, featuring a durable construction that can withstand the demands of busy commercial environments. Its powerful hardware and software capabilities ensure that it can manage all aspects of business operations, from sales processing to customer management and inventory tracking, without sacrificing speed or reliability.
Specifications:
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Display: High-resolution touchscreen for vibrant display and intuitive control
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Operating System: Latest compatible with leading POS software
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Connectivity: Wi-Fi, Bluetooth, optional 4G LTE for comprehensive connectivity solutions
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Additional Features: Integrated thermal printer, customer-facing display, and various input/output ports for peripheral devices
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Dimensions and Weight: Optimally designed for counter spaces, with exact dimensions to be confirmed
Purpose of Use:
Ideal for businesses that value both functionality and design, such as luxury boutiques, high-end hospitality venues, and design-conscious retail stores. The H-POS1801 enhances the customer experience by providing a fast and intuitive user interface and adds a sophisticated touch to the service environment.
How to Use:
Set up the H-POS1801 by connecting it to your business network, installing necessary POS applications, and configuring the terminal according to your operational needs. The user-friendly interface ensures easy navigation and quick adaptation by staff, minimizing training time and enhancing productivity.
Supported OS/Application/Industries:
This terminal supports a variety of POS applications suitable for retail, hospitality, and other service-related industries. It is designed to integrate seamlessly with existing systems and can adapt to specific business requirements through customizable software solutions.
Benefits & Compatibility:
The H-POS1801 offers the perfect blend of beauty and functionality, making it an asset for any business that aims to create an elegant and efficient service environment. Its compatibility with various payment systems and connectivity options makes it a versatile choice for modern businesses.
Warranty and FAQs:
Includes a standard one-year warranty, reflecting confidence in its quality and longevity. Our comprehensive FAQ section and customer support are available to assist with any questions or issues related to setup and operation.
Packaging/Weight/Dimension:
Includes the TOTALPOS H-POS1801 terminal, power adapter, user manual, and necessary cables. The packaging is designed to ensure that the device is well-protected during transport and ready for quick setup.
Shop Today & Receive Your Delivery Across the UAE!
Order your TOTALPOS H-POS1801 today and benefit from our efficient delivery services across the UAE, ensuring your business is equipped with a stylish and functional POS terminal without delay.
Best Price Guarantee:
We offer the H-POS1801 at competitive prices, with a promise to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated team provides excellent after-sales service, ensuring that any issues with the H-POS1801 are resolved promptly and that you can maximize its benefits for your business.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the TOTALPOS H-POS1801 to help us improve our products and assist other customers in making informed decisions.
Get in Touch:
For more information about the TOTALPOS H-POS1801 or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your POS solutions.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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