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NEOTECH

TOTALPOS H-Q3: 5.5" Mobile POS with 58mm Thermal Printer

TOTALPOS H-Q3: 5.5" Mobile POS with 58mm Thermal Printer

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your on-the-go business operations with the TOTALPOS H-Q3, featuring a 5.5-inch display and integrated 58mm thermal printer, perfect for retail, hospitality, and field services.


Overview:

The TOTALPOS H-Q3 is a compact and highly mobile POS system that includes a 5.5-inch touchscreen and a built-in 58mm thermal printer. This device is designed to facilitate quick, efficient transactions in environments where mobility and ease of use are critical, such as food trucks, outdoor markets, and fast-paced retail settings.

Product Description:

Engineered for performance and convenience, the H-Q3 combines robust POS functionality with the practicality of a mobile device. Its integrated printer allows for immediate receipt printing, enhancing customer interactions and streamlining sales processes. The unit runs on a powerful operating system that supports a wide range of applications, making it versatile for various business needs.

Key Features:

  • 5.5-Inch Touchscreen Display: Offers clear, responsive interaction for faster service and improved user experience.

  • Integrated 58mm Thermal Printer: Enables on-the-spot printing of receipts, making it ideal for sales environments where space and time are limited.

  • Compact and Lightweight Design: Easy to carry and operate, perfect for mobile businesses and outdoor use.

  • Robust Connectivity Options: Includes Wi-Fi and Bluetooth, with optional cellular connectivity to ensure reliable service anywhere.

  • Long Battery Life: Designed to last through a busy day without the need for frequent recharging.

Product Quality and Performance:

The TOTALPOS H-Q3 is built to withstand the demands of daily use in varied environments. It delivers consistent performance, with quick startup times and fast processing speeds to handle transactions smoothly and efficiently.

Specifications:

  • Display: 5.5 inches

  • Operating System: Compatible with Android, facilitating a broad range of mobile applications

  • Printer Compatibility: 58mm thermal paper

  • Connectivity: Wi-Fi, Bluetooth, optional 4G LTE

  • Battery Life: Extended duration suitable for full-day operation

Purpose of Use:

The H-Q3 is ideal for businesses that operate both indoors and outdoors and need a portable solution that can handle all aspects of a transaction, including payment processing and receipt printing. It's particularly suited for vendors at markets, mobile service providers, and small cafés and eateries that benefit from quick, standalone POS capabilities.

How to Use:

To start using the H-Q3, fully charge the device, load it with standard 58mm thermal paper, connect to your network via Wi-Fi or Bluetooth, and install any necessary POS applications from the app store. The user-friendly interface allows easy navigation and operation right out of the box.

Supported OS/Application/Industries:

This mobile POS is versatile enough for use in a variety of settings, including retail, hospitality, and service industries. It supports applications that enhance sales processes, inventory management, and customer service.

Benefits & Compatibility:

The H-Q3 enhances business operations by providing a fully integrated system that manages sales transactions and prints receipts in one compact device. Its portability and ease of use make it an excellent choice for enhancing customer service in any setting.

Warranty and FAQs:

Includes a standard one-year warranty, indicating reliability and manufacturer support. Our comprehensive FAQ section and customer support are available to help with any setup or operational questions.

Packaging/Weight/Dimension:

Comes with the TOTALPOS H-Q3 terminal, battery, charger, and user manual, all packaged to ensure protection during shipping and easy setup upon delivery.

Shop Today & Receive Your Delivery Across the UAE!

Order your TOTALPOS H-Q3 today to take advantage of our efficient delivery services throughout the UAE, ensuring your business is equipped with a top-tier mobile POS system without delay.

Best Price Guarantee:

We offer the TOTALPOS H-Q3 at the most competitive prices, with a guarantee to match any lower price found, ensuring you get the best deal available.

After Sales Support:

Our dedicated team provides excellent after-sales service, ensuring that any issues with the H-Q3 are resolved promptly and that you can maximize its benefits for your business.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the TOTALPOS H-Q3 to help us improve our products and assist other customers in making informed decisions.

Get in Touch:

For more information about the TOTALPOS H-Q3 or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your POS solutions.

Disclaimer:

All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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