NEOTECH
TOTALPOS NB65: 6.5" Android14 Handheld Terminal with Printer
TOTALPOS NB65: 6.5" Android14 Handheld Terminal with Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience mobile efficiency with the TOTALPOS NB65, a 6.5-inch Android 14 handheld terminal featuring an integrated printer, perfect for dynamic business environments.
Overview:
The TOTALPOS NB65 is a state-of-the-art handheld terminal equipped with a 6.5-inch touchscreen and running on Android 14, making it an ideal solution for businesses requiring mobility and versatility. With an integrated printer, this device supports a wide range of applications such as mobile sales, ticketing, and on-the-spot receipt printing in retail, hospitality, and field services.
Product Description:
Designed for optimal mobility and ease of use, the NB65 combines powerful processing capabilities with comprehensive connectivity options including Wi-Fi, Bluetooth, and optional 4G LTE. Its integrated printer can handle receipt printing tasks efficiently, providing immediate proof of transactions. The device's robust build ensures it can withstand the rigors of daily use in various environments, from bustling retail shops to outdoor service areas.
Key Features:
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6.5-Inch Touchscreen Display: Provides ample space for interactive applications with clear visibility and responsive touch functionality.
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Android 14 Operating System: Latest Android platform ensures compatibility with a wide range of applications and enhances security.
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Integrated Thermal Printer: Supports both 58mm and 80mm paper widths, facilitating versatile printing tasks.
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Durable Construction: Rugged design suitable for use in challenging environments, ensuring reliability and longevity.
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Extensive Connectivity: Offers Wi-Fi, Bluetooth, and optional 4G LTE to maintain high levels of productivity anywhere.
Product Quality and Performance:
The TOTALPOS NB65 is crafted to deliver high performance and reliability, ensuring that businesses can carry out transactions smoothly and efficiently. Its advanced features and intuitive interface make it easy to integrate into existing operations, enhancing overall workflow and customer service.
Specifications:
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Screen Size: 6.5 inches
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Operating System: Android 14
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Printer Compatibility: 58mm and 80mm paper widths
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Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
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Dimensions: Specific dimensions to be confirmed
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Weight: Specific weight to be confirmed
Purpose of Use:
Ideal for mobile point-of-sale systems, field service operations, and anywhere quick transaction processing is needed. The NB65 is particularly useful for businesses that value efficiency and mobility, such as food trucks, outdoor festivals, and quick-service restaurants.
How to Use:
To get started with the TOTALPOS NB65, charge the device, install necessary business apps via the Google Play Store, load paper into the integrated printer, and connect to your network. Its user-friendly Android interface allows for quick adaptation by staff, minimizing training time and maximizing productivity.
Supported OS/Application/Industries:
This terminal is extremely versatile, suitable for use in retail, hospitality, and service industries. It effortlessly runs a variety of business applications thanks to its modern Android 14 OS, providing flexibility and extensive support for custom business solutions.
Benefits & Compatibility:
The NB65 offers the dual benefits of mobile computing and printing in a single, handheld device, reducing the need for multiple pieces of equipment and streamlining business operations. Its robust wireless capabilities ensure reliable service in almost any location.
Warranty and FAQs:
Comes with a standard one-year warranty, underscoring its quality and durability. Our comprehensive FAQ section and customer support team are prepared to assist with any setup or operational inquiries.
Packaging/Weight/Dimension:
Includes the TOTALPOS NB65 terminal, battery, charger, and user manual. The device is securely packaged to ensure it arrives in excellent condition, ready for immediate deployment.
Shop Today & Receive Your Delivery Across the UAE!
Order your TOTALPOS NB65 today to benefit from our efficient delivery services across the UAE, ensuring your business operations are equipped with the latest in mobile transaction technology.
Best Price Guarantee:
We offer the TOTALPOS NB65 at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated support team provides excellent after-sales service, ensuring that any issues with the TOTALPOS NB65 are resolved promptly and that you can maximize its benefits for your business.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the TOTALPOS NB65 to help us improve our products and assist other customers in making informed decisions.
Get in Touch:
For more information about the TOTALPOS NB65 or any other inquiries, please contact our customer service team. We are here to provide any assistance you need with your POS and mobile transaction solutions.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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