NEO Digital
Thermal Printer Roll Paper 57 X 40 mm
Thermal Printer Roll Paper 57 X 40 mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your printing with our 57 x 40 mm Thermal Printer Roll Paper, designed for superior performance in POS systems and mobile printers.
Overview
Our 57 x 40 mm Thermal Printer Roll Paper is tailored for use in a wide range of thermal printers, including POS systems and mobile printers. Ideal for businesses that require fast, clear, and reliable printing for receipts, invoices, and transaction records.
Product Description
This high-quality thermal paper is engineered to produce sharp, black images and text without the need for ink or toner, relying instead on heat-sensitive chemicals coated on the paper. The 57 x 40 mm size is perfect for compact printers commonly used in retail, hospitality, and service industries. Our rolls are designed to prevent jamming and curling, ensuring smooth operations during high-volume transactions.
Key Features
- High-Quality Thermal Coating: Ensures consistent, clear prints and excellent legibility.
- Smooth and Reliable: Manufactured to reduce printer jams and maintain the longevity of your printing devices.
- Eco-Friendly: Available in BPA-free options to meet environmental standards.
- Versatile Use: Suitable for a variety of thermal printing applications, including sales, banking, and promotional activities.
Product Quality and Performance
Each roll is rigorously tested to ensure it meets high standards of durability and performance. The smooth, tightly wound rolls facilitate easy loading and steady feeding into your printer, minimizing downtime and maintenance needs.
Specifications
- Dimensions: Width - 57 mm, Diameter - 40 mm
- Core Size: Typically 12 mm, fitting most small thermal printers
- Paper Type: Thermal, heat-sensitive
- Pack Quantity: Available in boxes of 20, 50, or 100 rolls, depending on customer needs
Purpose of Use
Ideal for retail shops, cafes, and any business that utilizes point-of-sale systems or handheld printing devices. These rolls are perfect for printing receipts, daily sales records, and customer transactions with ease.
How to Use
Load the roll into your thermal printer ensuring the end of the paper feeds from the bottom of the roll. Align the paper with the printer's feeding slot and close the printer lid. The printer will automatically recognize the paper and be ready to print.
Supported Printers/Systems
Compatible with all standard thermal printers that accommodate a 57 mm width paper roll. Commonly used in brands like Epson, Star Micronics, Citizen, and more.
Benefits & Compatibility
- Efficient Printing: Reduces the need for frequent roll changes with its compact yet ample roll size.
- Cost-Effective: Provides excellent value, reducing costs associated with printing supplies.
Warranty and FAQs
As this is a consumable product, it does not come with a warranty. However, quality assurance is provided to ensure satisfaction. For storage and handling advice, please refer to our FAQs.
Packaging/Weight/Dimension
Each roll is individually wrapped to preserve the quality and integrity of the paper. Packaging sizes vary based on order volume and customer requirements.
Order Today for Fast Delivery Across the UAE!
Purchase your 57 x 40 mm Thermal Printer Roll Paper now and benefit from our efficient delivery service throughout the UAE. Ensure continuous, high-quality printing for your business operations.
Best Price Guarantee
We are committed to offering the best prices for our thermal printer roll paper. Find a lower price elsewhere? Let us know, and we’ll match it.
After Sales Support
Our team is available to assist with any queries or issues regarding your purchase. Contact us for exceptional customer service.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with our thermal printer roll paper. Your feedback helps us improve our products and services.
Stock Availability
Contact us to confirm the availability of the 57 x 40 mm Thermal Printer Roll Paper. We strive to maintain sufficient stock for all customer needs.
Get in Touch
For more information about our thermal printer roll paper or to place an order, please contact our customer support team. We are here to ensure you find the best supplies for your business.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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