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NEOTECH

TotalPos H-ML21 2 inch Andorid IOS Portable Bluetooth Thermal Label Printer

TotalPos H-ML21 2 inch Andorid IOS Portable Bluetooth Thermal Label Printer

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Simplify your mobile printing needs with the TOTALPOS H-ML21, a 2-inch portable Bluetooth thermal label printer compatible with Android and iOS, ideal for quick and easy label printing on the go.


Overview:

The TOTALPOS H-ML21 is a versatile and compact thermal label printer designed to facilitate mobile printing directly from Android and iOS devices via Bluetooth. This device is perfect for retail, hospitality, and logistics, where small, clear labels are necessary for operations.

Product Description:

Featuring a robust design that is both lightweight and durable, the H-ML21 is equipped to handle the challenges of mobile environments. Its Bluetooth connectivity ensures easy pairing with smartphones and tablets, allowing users to print labels, receipts, and tickets wherever needed. The printer supports a variety of thermal paper types and is optimized for high-quality printing that resists smudging and fading.

Key Features:

  • Bluetooth Connectivity: Enables seamless wireless printing from Android and iOS devices.

  • Compact and Lightweight: Ideal for carrying and using in dynamic retail or field environments.

  • Durable Build: Engineered to withstand drops and environmental factors typical of mobile use.

  • High-Quality Printing: Utilizes thermal technology to produce sharp and durable prints that are resistant to environmental conditions.

  • Battery Efficiency: Features a long-lasting battery to support continuous mobile use throughout the day.

Product Quality and Performance:

The H-ML21 delivers consistent and reliable performance, making it a trusted tool for businesses that require mobility and efficiency. Its thermal printing mechanism ensures that each print is crisp and legible, enhancing the professionalism and functionality of mobile operations.

Specifications:

  • Print Method: Direct thermal printing for quick and efficient output.

  • Print Width: 2 inches, suitable for a wide range of labeling tasks.

  • Connectivity: Bluetooth connectivity compatible with Android and iOS devices.

  • Battery: Rechargeable lithium-ion battery designed for prolonged use.

  • Durability: Rugged construction suitable for outdoor and rigorous mobile environments.

Purpose of Use:

This printer is particularly useful for professionals in retail who need to quickly label products, logistics personnel tracking package handling, or event organizers issuing tickets or passes. Its portability also makes it an excellent choice for mobile sales or service technicians.

How to Use:

To operate the H-ML21, charge the device, load it with standard 2-inch thermal paper, pair it via Bluetooth to your Android or iOS device, and begin printing using compatible mobile applications. The setup is straightforward, enabling users to start printing with minimal configuration.

Supported OS/Application/Industries:

Compatible with various mobile applications across retail, hospitality, and logistics sectors. It supports any industry that benefits from on-demand label printing, including healthcare for patient identification or quick-service restaurants for order management.

Benefits & Compatibility:

The H-ML21 offers significant advantages by providing businesses with the ability to quickly print high-quality labels from any location, directly from a smartphone or tablet. Its compatibility with Android and iOS ensures it can be easily integrated into most mobile setups.

Warranty and FAQs:

Includes a standard one-year warranty, demonstrating the manufacturer's confidence in its durability and functionality. A comprehensive FAQ section and customer support are available to help with any operational or technical issues.

Packaging/Weight/Dimension:

Includes the TOTALPOS H-ML21 printer, battery, charger, and user manual. The packaging is designed to ensure that the device is protected during shipping and ready for immediate use upon delivery.

Shop Today & Receive Your Delivery Across the UAE!

Order your TOTALPOS H-ML21 today to take advantage of our efficient delivery services across the UAE, ensuring your business is equipped with a reliable and portable printing solution without delay.

Best Price Guarantee:

We offer the H-ML21 at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.

After Sales Support:

Our dedicated team provides excellent after-sales service, ensuring that any issues with the H-ML21 are resolved promptly and that you can maximize its benefits for your business.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the TOTALPOS H-ML21 to help us improve our products and assist other customers in making informed decisions.

Get in Touch:

For more information about the TOTALPOS H-ML21 or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your mobile printing solutions.

Disclaimer:

All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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