NEO Digital
Zebra MT2000 Series Handheld Mobile Terminal
Zebra MT2000 Series Handheld Mobile Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience advanced scanning and mobile computing with the Zebra MT2000 Series Handheld Mobile Terminal. Ideal for data-intensive applications in various industries.
Overview
The Zebra MT2000 Series Handheld Mobile Terminal combines the functionality of a robust barcode scanner with the versatility of a mobile computer. Designed for retail, warehouse, and field applications, this device supports a wide range of data collection and communication features.
Product Description
The MT2000 Series offers a unique blend of barcode scanning, data entry, and wireless communication capabilities within a single handheld device. It features a robust design that can withstand the tough demands of daily operations in challenging environments. Equipped with a full alphanumeric keypad and a high-resolution display, the MT2000 enhances productivity by enabling efficient data capture and access on the go.
Key Features
- Comprehensive Data Capture: Scans 1D and 2D barcodes, captures images, and enables electronic signature capture.
- Rugged Design: Designed to withstand multiple drops from up to 6 feet and sealed against water and dust.
- Wireless Connectivity: Offers Bluetooth and Wi-Fi connectivity to facilitate real-time data transmission and access.
- Ergonomic and Intuitive: Features a comfortable grip and an intuitive interface with a backlit display and keypad for low-light conditions.
Product Quality and Performance
The MT2000 Series is engineered for reliability and performance, ensuring seamless integration into existing systems with minimal downtime. It's built to resist the wear and tear of industrial environments, making it a durable choice for businesses needing a dependable mobile data collection tool.
Specifications
- Dimensions: 7.8 x 3.1 x 5 inches
- Weight: 13.5 oz
- Display: 320 x 240 QVGA with backlight
- Battery Life: Extended battery options for full-shift usage
- Operating System: Microsoft Windows CE or Windows Mobile
- Memory: Expandable via microSD card
Purpose of Use
The MT2000 is perfect for inventory management, asset tracking, and order fulfillment operations in warehouses, retail stores, and on delivery routes. It can also be used for inspections and maintenance activities in field service applications.
How to Use
Turn on the device, connect to your network via Wi-Fi or pair with other devices through Bluetooth, and start scanning barcodes or entering data using the keypad. The device is programmable for specific tasks and can run custom or standard software applications.
Supported OS/Applications/Industries
With support for Windows CE and Windows Mobile, the MT2000 integrates smoothly with enterprise applications in retail, warehousing, logistics, and manufacturing, among others.
Benefits & Compatibility
- Multi-functionality: Combines the capabilities of a scanner and a mobile computer in one device.
- Enhanced Productivity: Speeds up tasks with fast scanning and efficient data handling.
- Adaptability: Works in diverse operational environments thanks to its rugged build and wireless options.
Warranty and FAQs
This product comes with a standard one-year warranty, with options for extended coverage. Check our website for FAQs or contact our support team for more detailed information.
Packaging/Weight/Dimension
The package includes the MT2000 terminal, charging cradle, batteries, and user manual, ensuring that you have all you need to get started immediately.
Shop Today & Receive Your Delivery Across the UAE!
Order your Zebra MT2000 Series Mobile Terminal today and take advantage of our reliable delivery services across the UAE. Equip your team with the tools they need to succeed.
Best Price Guarantee
We are committed to providing the best prices on the Zebra MT2000 Series. If you find a lower price elsewhere, we promise to match it.
After Sales Support
Our dedicated support team is ready to assist you with any questions or issues that may arise, ensuring you get the most out of your purchase.
Request for Customer Reviews and Testimonials
Your feedback is crucial! Please share your experiences with the MT2000 Series to help us continue to improve and provide the best products and services.
Stock Availability
Contact us to confirm the availability of the Zebra MT2000 Series before placing your order to ensure timely delivery.
Get in Touch
If you have any questions about the MT2000 Series or need further assistance, please don't hesitate to contact us. Our knowledgeable team is here to help you find the best solutions for your business needs.
Disclaimer
All information is intended for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not precisely represent the actual product. Confirm all product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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