NEOTECH
High-Quality57x40 Thermal Paper
High-Quality57x40 Thermal Paper
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience top-quality prints with our 57x40mm thermal paper rolls, designed for POS systems and mobile printers. Perfect for clear, durable receipts.
Product Overview
Our 57x40mm thermal paper rolls are crafted for businesses that demand the highest quality in their receipt printing. Ideal for point of sale (POS) systems, mobile printers, and credit card terminals, these rolls deliver exceptional clarity and performance, ensuring every print is precise and legible.
Product Description
Optimize your printing capabilities with our premium 57x40mm thermal paper rolls. These rolls are manufactured with a special thermal coating that produces sharp, black text and detailed graphics. Whether you're printing sales receipts, credit card slips, or mobile printing documents, our thermal paper offers consistent quality and reliability, reducing the frequency of printer jams and maintenance.
Key Features
- Superior Print Quality: Engineered for crisp, clear outputs with every print, enhancing readability.
- Jam-Free Guarantee: Specially formulated to flow smoothly through printers without causing jams or disruptions in service.
- Long-Lasting Images: Designed to resist fading, ensuring your prints stay legible for years.
- Eco-Friendly Options: Available in BPA-free and phenol-free variants to meet environmental and health safety standards.
Product Quality and Performance
These thermal paper rolls are produced under stringent quality control measures to ensure they meet the highest industry standards. The thermal coating is sensitive enough to deliver precise prints yet robust enough to avoid wear and tear on printer heads, offering an optimal balance of performance and durability.
Specifications
- Width: 57mm
- Diameter: 40mm
- Length: Typically around 18-25 meters per roll, depending on paper thickness.
- Core Size: Compatible with any printer requiring 57mm wide paper, including major POS and mobile printing brands.
Purpose of Use
These thermal paper rolls are perfect for retail shops, hospitality venues, taxi fleets, and any business that requires reliable and clear receipt printing. They are also ideal for environmental initiatives looking to reduce plastic use with coreless roll options.
How to Use
- Confirm the size and compatibility with your printer model.
- Remove any existing roll and ensure the printer path is clean.
- Load the new roll with the paper feeding from underneath to avoid printing issues.
- Close the printer lid and run a test print to ensure functionality and print quality.
Supported Devices
Compatible with most POS systems, credit card terminals, and mobile printers that accept 57mm width paper, including models from Epson, Star, Brother, and more.
Benefits & Compatibility
- Enhanced Customer Experience: High-quality receipts improve customer trust and satisfaction.
- Operational Efficiency: Reduces the time spent on printer issues and paper changes.
- Cost-Effective: Premium quality reduces the need for frequent printhead cleaning and maintenance.
Warranty and FAQs
Comes with a standard warranty that covers defects in material and workmanship. Our FAQ section offers additional guidance on maximizing the use of your thermal paper.
Order Today for Seamless Printing!
Purchase our 57x40mm thermal paper rolls to ensure continuous quality and efficiency in your business operations. Order now for reliable, fast delivery.
Best Price Guarantee
We're committed to offering the best prices for our high-quality thermal paper rolls. If you find a lower price elsewhere, we promise to match it.
After Sales Support
Our customer service team is available to assist with any post-purchase inquiries, ensuring you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials
We value your feedback! If you've used our 57x40mm thermal paper rolls, please share your experience to help us continue to improve and to assist other customers in making informed decisions.
Stock Availability
Contact us to confirm the availability of our 57x40mm thermal paper rolls. We maintain robust stock levels to meet all your business needs efficiently.
Get in Touch
For more detailed information or if you have any questions about our products, our expert team is ready to assist. Contact us today to discuss how our thermal paper solutions can benefit your business operations.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Please confirm all details, including specifications and prices, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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