NEOTECH
57*30mm Coreless Thermal Paper Machine Printer Paper
57*30mm Coreless Thermal Paper Machine Printer Paper
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Reduce waste with our eco-friendly 57x30mm coreless thermal paper rolls, designed for machine printers in high-demand settings.
Overview:
Optimized for machine printers requiring compact roll sizes, our 57x30mm coreless thermal paper rolls are an excellent choice for businesses looking to enhance efficiency and sustainability. These rolls eliminate the cardboard core, reducing waste and facilitating easier recycling.
Product Description:
Our 57x30mm coreless thermal paper rolls are specifically designed for use in mobile printers, POS systems, and other small-format thermal printing devices. These rolls provide high-quality, crisp prints for receipts, tickets, and other transactional documents without the environmental impact of a cardboard core. The coreless design not only minimizes waste but also allows for more paper per roll, extending the replacement intervals and increasing operational efficiency.
Key Features:
- Coreless Design: No inner core means less waste and more paper per roll.
- High-Quality Thermal Paper: Ensures clear, sharp prints for every transaction.
- Compact Size: Ideal for mobile printers and small POS systems.
- Eco-Friendly: Supports sustainability initiatives by reducing waste and resource use.
Product Quality and Performance:
Crafted from premium thermal paper, these coreless rolls ensure excellent print quality and reliability. The paper is treated to provide consistent heat sensitivity, resulting in durable and legible prints that resist fading and smudging over time. Ideal for businesses that require fast and reliable printing on the go.
Specifications:
- Material: Premium-grade thermal paper
- Size: 57mm width x 30mm diameter
- Roll Length: Varies, typically offering extensive prints per roll
- Compatibility: Suitable for all thermal printers that can accommodate a 57mm width without a core.
Purpose of Use:
These coreless thermal paper rolls are perfect for use in retail, hospitality, and any setting where quick, reliable receipt printing is required. They are particularly beneficial for businesses using handheld mobile printers for sales transactions in the field or in tight spaces.
How to Use:
- Install the Roll: Load the roll into your printer, ensuring the paper feeds from the bottom.
- Adjust Printer Settings: Set your printer to the correct paper size and quality settings.
- Start Printing: Print receipts, tickets, or other documents as required, enjoying consistent quality and performance.
Supported Printers/Application/Industries:
Ideal for mobile printers, handheld POS systems, and other devices that require a compact, coreless thermal paper solution. Commonly used in industries like food delivery, mobile sales, outdoor events, and anywhere space and waste reduction are priorities.
Benefits & Compatibility:
- Space-Saving: More paper per roll means fewer roll changes and better use of storage space.
- Less Waste: Coreless rolls mean there is no plastic or cardboard core to dispose of, enhancing your green credentials.
- Cost-Effective: Fewer roll changes reduce operational costs over time.
Warranty and FAQs:
Offered with a satisfaction guarantee. Our FAQ section provides insights into best practices for storage and handling to maximize the lifespan and quality of your thermal prints.
Stock Availability:
Available for immediate shipment, with bulk purchasing options to ensure continuous availability for high-volume users.
Best Price Guarantee:
We offer competitive pricing on our coreless thermal paper rolls and are committed to providing the best value.
After Sales Support:
Our customer service team is ready to assist with any product inquiries or concerns, ensuring a smooth and satisfactory user experience.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our 57x30mm coreless thermal paper rolls to help us continue to improve and provide valuable information to other users.
Get in Touch:
For more information or to place an order, please contact our sales team. We are dedicated to providing high-quality, sustainable printing solutions that meet your business needs.
Disclaimer:
Product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify compatibility with your specific equipment before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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