NEOTECH
Genesis XP 7680g 2D Desktop USB Barcode Scanner
Genesis XP 7680g 2D Desktop USB Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your point-of-sale efficiency with the Genesis XP 7680g, a high-performance 2D desktop USB barcode scanner designed for fast and reliable scanning in various retail environments.
Overview:
The Genesis XP 7680g is a cutting-edge 2D barcode scanner optimized for demanding retail and commercial settings. Its superior scanning capabilities and user-friendly design make it an ideal choice for businesses looking to enhance their operational efficiency at the checkout counter and beyond.
Product Description:
This desktop scanner offers robust performance with advanced imaging technology, enabling quick and accurate reading of all standard 1D and 2D barcodes. The Genesis XP 7680g is designed for high-volume environments, featuring a durable construction and an intuitive stand that allows for hands-free scanning, which is ideal for fast-paced retail operations.
Key Features:
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Advanced 2D Imaging: Captures barcodes from various surfaces, including mobile screens, with high precision and speed.
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USB Connectivity: Easy plug-and-play installation with universal USB interface, ensuring compatibility with most POS systems.
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Hands-Free Scanning: Comes with a smart stand that facilitates automatic scanning for efficient operations.
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Durable Design: Built to withstand the daily rigors of busy retail environments.
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Versatile Scanning: Not only limited to retail but also well-suited for healthcare, libraries, and light industrial sites.
Product Quality and Performance:
The Genesis XP 7680g is crafted for durability and continuous use, capable of withstanding multiple drops and resisting common contaminants like dust and spills. Its scanning performance is optimized for a seamless user experience, reducing transaction times and increasing customer satisfaction.
Specifications:
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Dimensions: 80mm x 83mm x 150mm
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Weight: 340g
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Scanning Technology: Area-imaging technology
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Connection Type: USB
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Operational Modes: Handheld and hands-free scanning
Purpose of Use:
Designed for retail settings, the Genesis XP 7680g excels in checkout applications, membership registration, ticket verification, and wherever quick, reliable barcode scanning is needed. Its flexibility and ease of use also make it suitable for healthcare for patient identification and pharmacy management.
How to Use:
Connect the Genesis XP 7680g to a compatible computer or POS system via USB, place it on its stand for hands-free operation, or use it as a handheld device. It is ready to scan immediately after connection, with no additional drivers or software installation required.
Supported OS/Application/Industries:
The scanner is compatible with standard operating systems such as Windows, macOS, and Linux, making it versatile for integration into various IT infrastructures. Its robust design and fast scanning capabilities are beneficial across retail, healthcare, and other sectors requiring efficient barcode scanning.
Benefits & Compatibility:
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Increased Checkout Speed: Enhances the checkout process with fast, accurate scanning.
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Ease of Integration: USB interface allows for straightforward setup and compatibility with existing systems.
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Enhanced User Experience: Reduces fatigue with its ergonomic design and provides flexibility with dual scanning modes.
Warranty and FAQs:
The Genesis XP 7680g comes with a manufacturer’s warranty that covers defects in materials and workmanship. Comprehensive FAQs and technical support are available to assist with any operational questions or troubleshooting needs.
Shop Today & Receive Your Delivery:
Order the Genesis XP 7680g today to transform your scanning operations. Our reliable delivery services ensure that you receive your scanner promptly, ready for immediate deployment.
Best Price Guarantee:
We offer competitive pricing on the Genesis XP 7680g. Find a lower price elsewhere? We'll match it!
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational questions, ensuring you get the most out of your new barcode scanner.
Request for Customer Reviews and Testimonials:
If the Genesis XP 7680g has enhanced your business operations, please share your experience. Your feedback is vital for us and helps others make informed decisions about their scanning solutions.
Stock Availability:
Please contact us to confirm the availability of the Genesis XP 7680g before placing your order. Availability is typically within 10-15 working days after order confirmation.
Get in Touch:
For more information or assistance with the Genesis XP 7680g, contact our expert team. We're here to help you achieve efficient and effective scanning solutions.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Verify all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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