NEOTECH
BPA-Free 57mm & 80mm POS Thermal Paper Rolls, OEM for Malls
BPA-Free 57mm & 80mm POS Thermal Paper Rolls, OEM for Malls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your mall POS systems with NEOTECH's BPA-free thermal paper rolls available in 57mm and 80mm sizes. Customizable OEM options tailored for high traffic retail environments. Safe, reliable, and eco-conscious. Shop now!
Overview:
NEOTECH offers BPA-free thermal paper rolls in 57mm and 80mm sizes, designed specifically for POS systems in malls. These rolls are environmentally friendly and cater to the high-volume printing needs of busy retail environments, with OEM customization available to meet specific branding and operational requirements.
Product Description:
Our BPA-free thermal paper rolls are manufactured to provide a safer, healthier printing option for employees and customers alike. Available in both 57mm and 80mm widths, these rolls are perfect for malls looking to enhance their POS system efficiency while maintaining a commitment to environmental sustainability. The OEM customization allows malls to brand their receipts, enhancing the shopping experience and promoting their identity.
Key Features:
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BPA-Free: Eliminates the health risks associated with BPA, making receipts safer to handle.
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Custom Sizes: Available in 57mm and 80mm to fit a variety of POS systems.
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OEM Customization: Customize with your mall's logo, promotions, or other messages.
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High-Quality Prints: Ensures clear, durable receipts that withstand fading and smudging.
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Eco-Friendly: Supports your sustainability goals without compromising quality.
Product Quality and Performance:
These thermal paper rolls are coated with a high-quality, BPA-free thermal layer that reacts accurately to the heat of the printer head, ensuring crisp and legible prints. Designed to prevent jams and disruptions, they maintain high performance even in the most demanding retail settings.
Specifications:
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Dimensions: Available in 57mm width x diameter variable, 80mm width x diameter variable.
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Paper Type: Thermal, BPA-free.
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Customization Options: Logo printing, security features, promotional content.
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Packaging: Each roll is individually wrapped to maintain integrity and extend shelf life.
Purpose of Use:
Ideal for malls with extensive POS systems, these rolls are engineered for cash registers, kiosks, and service counters where high volume and frequent receipt printing occur. The customization options also make them perfect for enhancing brand visibility and customer retention.
How to Use:
Load the paper roll into your POS system, ensuring the thermal side (usually shiny) faces the print head. This setup is crucial for achieving optimal print quality and efficiency.
Supported OS/Application/Industries:
These thermal paper rolls are suitable for any retail environment, particularly malls with diverse POS systems including food courts, merchandise stores, and service centers.
Benefits & Compatibility:
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Health and Safety: BPA-free paper promotes a safer shopping and working environment.
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Enhanced Branding: Custom receipts act as a marketing tool, promoting the mall’s brand directly to shoppers.
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Operational Efficiency: Reduces printer issues and maintains smooth operations during peak hours.
Warranty and FAQs:
Comes with a standard warranty covering defects in materials and manufacturing. Visit our FAQ section for more information on customization options and best usage practices, or contact customer support for assistance.
Packaging/Weight/Dimension:
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Packaging: Securely packaged to protect against environmental factors.
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Weight and Dimensions: Specific details provided upon request, tailored to bulk orders and specific shipping requirements.
Shop Today & Receive Your Delivery:
Order your BPA-free 57mm and 80mm thermal paper rolls from NEOTECH today and enjoy efficient, reliable delivery services, ensuring your mall’s POS systems are always operational.
Best Price Guarantee:
NEOTECH is committed to providing competitive pricing on our high-quality thermal paper rolls. Find a lower price for a similar product, and we’ll match it!
After Sales Support:
Our customer service team is ready to assist with any post-purchase inquiries or issues, ensuring your complete satisfaction with our products.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our BPA-free thermal paper rolls to help us continually improve our products and services.
Stock Availability:
Contact our sales team to check the availability of our 57mm and 80mm BPA-free thermal paper rolls and discuss OEM customization options and bulk purchasing.
Get in Touch:
For more information or to place an order, please contact our customer service team. We are here to provide expert advice and quality products tailored to meet the specific needs of your business.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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