NEOTECH
Godex EZ-1100 Plus Thermal Label Printer
Godex EZ-1100 Plus Thermal Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your labeling process with the Godex EZ-1100 Plus, a durable and reliable thermal label printer perfect for a variety of applications. Discover its robust features today!
Overview:
The Godex EZ-1100 Plus is a versatile thermal label printer that offers dependable performance for retail, office, and industrial environments. Known for its reliability and ease of use, the EZ-1100 Plus is designed to meet moderate to high-volume label printing needs efficiently.
Product Description:
The Godex EZ-1100 Plus features a compact design that fits easily into various settings. It supports both thermal transfer and direct thermal printing, making it flexible for different labeling requirements. This printer delivers high-quality labels with a resolution of 203 DPI, suitable for barcodes, shipping labels, and product identification.
Key Features:
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Thermal Transfer and Direct Thermal Printing: Offers versatility for various labeling applications.
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203 DPI Resolution: Ensures clear and crisp printing for readable barcodes and text.
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Robust Construction: Built to withstand the demands of continuous use.
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Easy Media Loading: Clamshell design for quick and simple label and ribbon loading.
Product Quality and Performance:
The Godex EZ-1100 Plus is engineered to provide consistent, reliable output. Its durable design is capable of handling large volumes of printing daily, with minimal maintenance required. This makes it an ideal choice for businesses looking to enhance their operational efficiency without frequent downtime.
Specifications:
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Dimensions: 285mm x 171mm x 226mm
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Weight: 2.5 kg
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Resolution: 203 DPI
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Connection Types: USB, Serial
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Print Method: Thermal Transfer and Direct Thermal
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Max Print Width: 104mm
Purpose of Use:
This printer is particularly useful in retail for printing price tags and shelf labels, in shipping and logistics for creating address labels, and in manufacturing for product and inventory labels. Its versatility makes it suitable for a wide range of applications where label clarity and durability are important.
How to Use:
To start using the Godex EZ-1100 Plus, connect it to your computer or network via USB or serial port, load the label roll and ribbon (if using thermal transfer), set up your label design using the provided software or compatible label design software, and begin printing.
Supported OS/Application/Industries:
The Godex EZ-1100 Plus is compatible with Windows operating systems, making it easy to integrate into existing workflows in retail, logistics, manufacturing, and more.
Benefits & Compatibility:
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Cost-Effective Printing: Efficiently manages label printing with minimal waste.
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User-Friendly Interface: Simple setup and operation for users of all skill levels.
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Flexible Media Support: Handles a variety of label sizes and types to accommodate different needs.
Warranty and FAQs:
The EZ-1100 Plus comes with a standard one-year warranty, ensuring peace of mind. Comprehensive FAQs and support documentation are available on Godex's website to help users get the most from their printer.
Shop Today & Receive Your Delivery:
Purchase the Godex EZ-1100 Plus today and benefit from our quick and reliable delivery service. Enhance your productivity with this high-performing label printer.
Best Price Guarantee:
We offer the best prices for the Godex EZ-1100 Plus. Find a lower price elsewhere? We'll match it!
After Sales Support:
Our dedicated support team is available to assist you with any setup or operational queries to ensure you maximize the utility of your Godex EZ-1100 Plus.
Request for Customer Reviews and Testimonials:
If the Godex EZ-1100 Plus has enhanced your business operations, please share your experience. Your feedback is invaluable to us and to others considering this model.
Stock Availability:
Please contact us to confirm the availability of the Godex EZ-1100 Plus before placing your order. Availability is typically within 10-15 working days after order confirmation.
Get in Touch:
For further details or assistance with the Godex EZ-1100 Plus, please contact our expert support team. We're here to help!
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Please verify all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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