NEOTECH
Flora 5M Hybrid UV Printer
Flora 5M Hybrid UV Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Flora 5M Hybrid UV Printer, designed for both roll-to-roll and flatbed printing. Perfect for diverse large-scale projects. Get top-quality prints today!
Overview:
The Flora 5M Hybrid UV Printer combines the flexibility of roll-to-roll and flatbed printing capabilities, making it an ideal solution for large-format printing across various media. This machine is perfect for businesses that require versatility and high-quality output in their large-scale printing operations.
Product Description:
The Flora 5M Hybrid UV Printer is engineered to deliver exceptional print quality on both flexible and rigid substrates, thanks to its advanced UV curing technology. With a print width of up to 5 meters, it can handle everything from massive banners and wall coverings to large panels and sheets. Its hybrid design allows for seamless transitions between different types of printing tasks without sacrificing speed or quality.
Key Features:
- Hybrid Functionality: Switches effortlessly between roll-to-roll and flatbed printing modes.
- 5-Meter Print Width: Ideal for large-scale prints on a variety of substrates.
- Advanced UV Curing Technology: Ensures fast drying, durability, and vibrant color reproduction.
- High Precision: Delivers crisp, detailed images even at large sizes.
Product Quality and Performance:
Built to industrial standards, the Flora 5M ensures reliable performance under heavy workloads. The UV curing process not only enhances print durability against fading and weathering but also increases the efficiency of the print process, allowing for quicker completion of large projects.
Specifications:
- Model: Flora 5M Hybrid
- Technology: UV LED curing
- Maximum Media Width: 5 meters
- Ink System: UV curable inks, optimized for flexible and rigid materials
- Print Modes: Roll-to-roll and flatbed
Purpose of Use:
This printer is especially valuable for print service providers that cater to both indoor and outdoor advertising, exhibitions, and large-format decor. Its ability to print on a wide range of materials from vinyl and fabric to wood and glass makes it a versatile choice for many industries.
How to Use:
- Setup: Choose the appropriate mode based on the substrate (roll-to-roll or flatbed).
- Operation: Load the media, adjust the print settings for the specific job, and start the printing process.
- Maintenance: Perform regular maintenance as recommended to ensure optimal performance and longevity of the printer.
Supported OS/Application/Industries:
The Flora 5M is compatible with a variety of graphic design software and is extensively used in sectors that demand large-format prints such as graphic arts, signage, and architectural design.
Benefits & Compatibility:
- Versatile Media Handling: Capable of printing on both flexible rolls and rigid sheets.
- Energy Efficiency: UV LEDs consume less energy and have a lower operating cost.
- Eco-Friendly: Uses environmentally friendly UV inks that are low in VOCs.
Warranty and FAQs:
The printer comes with a comprehensive warranty that covers essential parts and labor, backed by a dedicated technical support team. An FAQ section is available to address common questions and provide useful tips.
Packaging/Weight/Dimension:
Packaged to ensure safety and integrity during transport, the dimensions and weight of the packaging are designed to facilitate easy installation and setup.
Shop Today & Receive Your Delivery:
Order your Flora 5M Hybrid UV Printer now and take advantage of our efficient delivery service, ensuring quick setup so you can start your projects without delay.
Best Price Guarantee:
We offer competitive pricing on the Flora 5M Hybrid UV Printer, ensuring you get the best value for a high-performance large-format printer.
After Sales Support:
Our after-sales support team is available to help with any installation, operation, or maintenance issues, ensuring you get the maximum benefit from your printer.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Flora 5M Hybrid UV Printer to help us improve and to assist potential buyers in making informed decisions.
Stock Availability:
Please contact our sales team to check the current stock availability of the Flora 5M Hybrid UV Printer. We strive to maintain ample stock for immediate delivery.
Get in Touch:
For more detailed information or to discuss specific requirements, please reach out to our sales team. We are here to provide expert advice and support tailored to your printing needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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