NEO Digital
Thermal Paper Roll 57*40mm
Thermal Paper Roll 57*40mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure clear, long-lasting receipts with NEOTECH's 57x40mm thermal paper rolls, designed for seamless use in credit card terminals and portable printers. Shop now for reliable printing solutions!
Product Overview
NEOTECH's 57x40mm Thermal Paper Rolls are specially designed for businesses that require high-quality, efficient printing solutions for small-scale devices. These rolls are ideal for credit card terminals, portable receipt printers, and other compact printing devices used frequently in retail, hospitality, and service industries.
Product Description
Upgrade your receipt printing capabilities with NEOTECH’s 57x40mm Thermal Paper Rolls. Crafted from premium thermal paper, these rolls ensure sharp, black text and graphics for easy readability. The compact size makes them perfect for on-the-go printing needs, fitting seamlessly into smaller printers without sacrificing print quality or performance.
Key Features
- Optimal Size for Mobility: The 57x40mm dimensions are perfect for handheld devices and small footprint printers.
- Superior Print Quality: Produces crisp, clear prints that resist fading, ensuring receipts are durable and legible.
- Smooth Performance: Engineered to prevent paper jams and clogs, enhancing the efficiency of your operations.
- Eco-Friendly Options: Available in BPA-free and phenol-free varieties to meet environmental standards.
Product Quality and Performance
NEOTECH's thermal paper rolls are rigorously tested to ensure they perform under all typical conditions. This includes resistance to environmental factors such as light, heat, and humidity, ensuring that every print lasts without degrading in quality or visibility.
Specifications
- Width: 57mm
- Diameter: 40mm
- Length: Approximately 12-18 meters per roll, depending on paper thickness
- Core Size: 12mm inner diameter, fitting standard compact printers
Purpose of Use
These rolls are specifically useful for businesses with portable printing needs, such as mobile sales stations, food trucks, taxis, and outdoor markets, where quick, reliable receipt printing is required.
How to Use
Simply load the paper roll into your device, ensuring the end of the paper feeds from the bottom to optimize the printer’s functionality. Replace rolls as needed to maintain continuous, high-quality print output.
Supported Industries
Ideal for retail outlets, cafés, pop-up sales events, and any setting requiring quick, efficient transaction processing with minimal equipment.
Benefits & Compatibility
- Enhanced Operational Efficiency: Quick replacement and minimal maintenance needed.
- Dependable Printouts: Long-lasting receipts for record-keeping and customer satisfaction.
- Universal Compatibility: Fits most models of mobile printers and credit card terminals using 57mm paper.
Warranty and FAQs
NEOTECH offers a standard warranty on all thermal paper rolls. For more detailed information on storage, usage, and troubleshooting, check our FAQ section or contact customer support.
Packaging/Weight/Dimension
Each box contains multiple rolls, ensuring you have an ample supply. Rolls are individually wrapped to protect against moisture and contaminants.
Shop Today & Receive Your Delivery Across the UAE!
Order your 57x40mm thermal paper rolls from NEOTECH today and benefit from our efficient logistics network, ensuring timely delivery right to your business.
Best Price Guarantee
At NEOTECH, we are committed to offering the best prices for our high-quality thermal paper rolls. Find a lower price elsewhere? We'll match it.
After Sales Support
Our customer service team is dedicated to ensuring your satisfaction with every purchase. We're here to assist with any product questions or issues you may encounter.
Request for Customer Reviews and Testimonials
Your feedback is invaluable to us! Please share your experience using NEOTECH's 57x40mm thermal paper rolls to help us continue to improve and tailor our products to your needs.
Stock Availability
Check Before Ordering: Contact NEOTECH to confirm the availability of 57x40mm thermal paper rolls before placing your order to ensure there are no delays in fulfilling your needs.
Get in Touch
For more information or assistance with your order, contact NEOTECH’s customer service team. We're here to provide expert advice and ensure your complete satisfaction with our products.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Always verify product details and availability with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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