NEOTECH
BOCA receipt printer Lemur-R Heavy duty
BOCA receipt printer Lemur-R Heavy duty
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your business operations with the Lemur-R, a heavy-duty BOCA receipt printer designed for high-volume printing demands in retail, hospitality, and transportation sectors.
Overview:
The Lemur-R is a durable and efficient BOCA receipt printer, built to withstand the rigorous demands of busy environments where high-volume printing is routine. This printer is especially suited for applications in sectors like retail, entertainment, transportation, and hospitality where reliability and speed are crucial.
Product Description:
Equipped with advanced thermal printing technology, the Lemur-R delivers fast, high-quality receipts, ensuring efficient customer service. Its robust build is designed to offer longevity and resist common wear and tear in high-traffic settings. The printer supports a wide range of media types and sizes, providing flexibility for various printing needs.
Key Features:
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High-Volume Printing Capability: Engineered to handle extensive daily printing tasks without compromise.
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Durable Construction: Built to endure high-traffic environments with minimal maintenance.
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Fast Print Speeds: Rapid output helps reduce wait times and increase throughput.
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Thermal Printing Technology: Ensures high-quality prints that are clear, smudge-free, and durable.
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Versatile Media Handling: Accommodates a variety of paper types and sizes for different printing requirements.
Product Quality and Performance:
The Lemur-R is a high-performance printer that combines speed with reliability. Its thermal print head is optimized for longevity and consistent output, making it a trusted choice for businesses that require a dependable printing solution. The printer's ability to rapidly produce receipts enhances overall operational efficiency and customer satisfaction.
Specifications:
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Print Method: Direct thermal
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Print Speed: Optimized for quick receipt dispensing
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Connectivity: Standard USB, with optional Ethernet or Wi-Fi
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Media Types: Supports a wide range of thermal paper types and sizes
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Build Quality: Heavy-duty construction suitable for demanding environments
Purpose of Use:
The Lemur-R is ideal for settings that require robust printing solutions, such as theaters, public transportation hubs, large retail stores, and busy restaurants. It is designed to perform reliably in conditions where both speed and endurance are critical.
How to Use:
To set up the Lemur-R, connect it to your system using the preferred connectivity option, install the necessary drivers, load it with compatible thermal paper, and configure it according to your system’s requirements. The setup is straightforward, allowing for quick integration into existing operations.
Supported OS/Application/Industries:
This printer supports all major operating systems, including Windows, macOS, and Linux, making it highly versatile for integration into various business systems. It's particularly beneficial in retail, hospitality, transportation, and any industry requiring fast and frequent receipt printing.
Benefits & Compatibility:
The Lemur-R offers significant benefits by reducing the time customers spend waiting for receipts, thus enhancing the user experience and streamlining business operations. Its compatibility with various operating systems and its robust build make it suitable for a wide array of business environments.
Warranty and FAQs:
Comes with a standard one-year warranty, demonstrating confidence in its long-term reliability and performance. A comprehensive FAQ section and customer support are available to assist with any setup, usage, or troubleshooting queries.
Packaging/Weight/Dimension:
Includes the Lemur-R printer, power supply, user manual, and necessary cables. The packaging is designed to ensure that the printer is well-protected during transport and is ready for immediate deployment upon delivery.
Shop Today & Receive Your Delivery:
Order your Lemur-R today to benefit from our efficient delivery services, ensuring your business is equipped with a reliable and high-capacity receipt printer without delay.
Best Price Guarantee:
We offer the Lemur-R at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated team provides excellent after-sales service, ensuring that any issues with the Lemur-R are resolved promptly and that you can maximize its benefits for your business.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Lemur-R to help us improve our products and assist other customers in making informed decisions.
Get in Touch:
For more information about the Lemur-R or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your printing solutions.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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