NEOTECH
Zebra DS9308: 2D QR Presentation Scanner for Retail
Zebra DS9308: 2D QR Presentation Scanner for Retail
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your retail operations with the Zebra DS9308, a powerful 2D QR presentation scanner designed to enhance customer checkout experiences with superior scanning performance.
Overview:
The Zebra DS9308 2D QR presentation scanner is engineered for retail environments that demand high-speed and accurate barcode scanning. This device offers exceptional performance in a compact, stylish form factor, making it ideal for both high-volume and boutique settings where space and efficiency are key.
Product Description:
The Zebra DS9308 scanner is a top-performing presentation scanner that captures all common barcodes, including 1D, 2D, and QR codes, on a variety of surfaces, from paper labels to smartphone screens. Its sleek design allows for seamless integration into any retail counter, while its advanced imaging technology ensures rapid and reliable scanning, reducing queues and improving transaction times.
Key Features:
- Versatile Scanning: Efficiently reads 1D, 2D, and QR codes from both print and digital devices.
- Compact Design: Ideal for environments where counter space is at a premium.
- High-Speed Performance: Delivers lightning-fast decoding, enhancing checkout processes.
- Durable Construction: Built to withstand the rigors of daily retail use.
- Easy Integration: Compatible with existing POS systems, facilitating quick setup and use.
Product Quality and Performance:
Zebra DS9308 is designed with robustness and performance in mind. It features a durable design capable of surviving multiple drops to concrete, ensuring long-term reliability. The scanner's advanced optics provide superior scanning performance, even with damaged or poorly printed barcodes, which is essential in fast-paced retail settings.
Specifications:
- Type: Presentation Scanner
- Scanning Capability: 1D, 2D, QR codes
- Connectivity: USB, RS232, Keyboard Wedge
- Durability: Designed to withstand multiple drops to concrete
- Environmental Sealing: Protected against airborne dust and splashes of water
Purpose of Use:
- Point of Sale: Streamlines the checkout process by rapidly scanning items.
- Customer Service: Enhances the customer experience by quickly processing loyalty cards and mobile coupons.
- Inventory Management: Assists in inventory tracking and management with efficient barcode scanning.
How to Use:
- Setup: Connect the DS9308 to your POS system using the preferred interface (USB, RS232, Keyboard Wedge).
- Operation: Place the scanner on your counter. Its presentation mode allows for hands-free scanning, or you can pick it up for handheld use.
- Maintenance: Regularly clean the scanner window and check for software updates to ensure optimal performance.
Supported Industries:
This scanner is specifically designed for retail but is also suitable for hospitality, event management, and healthcare environments where quick, reliable barcode scanning is crucial.
Benefits & Compatibility:
- Enhanced Efficiency: Reduces transaction times with high-speed, accurate scanning.
- Improved Customer Satisfaction: Minimizes wait times at checkout, improving the overall customer experience.
- Versatility: Scans all common barcodes, accommodating a variety of retail needs and setups.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. Our FAQ section provides quick solutions to common issues and usage tips.
Packaging/Weight/Dimension:
Packaged securely to prevent damage during transit. Includes the scanner, a USB cable, and setup documentation.
Shop Today & Receive Your Delivery:
Order your Zebra DS9308 today and benefit from our reliable delivery services, ensuring that your retail operations are equipped with the latest in barcode scanning technology.
Best Price Guarantee:
We offer competitive pricing on the Zebra DS9308, ensuring you receive the best value for your investment.
After Sales Support:
Our customer service team is available to assist with any inquiries or issues, providing reliable support to ensure you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Zebra DS9308 to help us continue to improve and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check the availability of the Zebra DS9308. We strive to maintain ample stock to meet your business needs promptly.
Get in Touch:
For more detailed information or to discuss your specific scanning needs, please contact our sales team. We offer expert advice and customized solutions to ensure your retail operations are efficient and effective.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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