NEOTECH
TOTALPOS H-D1162 11.6 inch Desktop POS Terminal
TOTALPOS H-D1162 11.6 inch Desktop POS Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the TOTALPOS H-D1162, an 11.6-inch desktop POS terminal designed for efficient transaction management in retail and hospitality settings.
Overview:
The TOTALPOS H-D1162 is an 11.6-inch desktop POS terminal that offers a compact and efficient solution for businesses in the retail and hospitality sectors. This terminal combines robust functionality with a sleek design, making it ideal for venues where space is at a premium but performance cannot be compromised.
Product Description:
This POS terminal features a high-definition 11.6-inch touchscreen that provides clear visibility and responsive input, enhancing the user experience for operators and customers alike. Equipped with advanced computing capabilities, the H-D1162 supports multiple applications, from sales processing and inventory management to customer relationship management. Its durable build and intuitive interface make it a reliable choice for high-traffic environments.
Key Features:
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Compact Design: Space-saving 11.6-inch touchscreen that fits easily in various settings.
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High-Performance Processor: Ensures smooth operation with quick response times during transactions.
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Versatile Connectivity: Includes multiple ports for peripherals such as scanners, printers, and cash drawers.
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User-Friendly Interface: Features a touchscreen display that simplifies interaction and speeds up operations.
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Energy Efficient: Designed to consume less power, reducing operational costs and supporting sustainability initiatives.
Product Quality and Performance:
The TOTALPOS H-D1162 is built to meet the demands of busy retail and hospitality environments, providing dependable and swift service. Its hardware is optimized for 24/7 usage, and the software capabilities are tailored to support essential business operations, ensuring continuous performance during peak hours.
Specifications:
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Display: 11.6 inches, capacitive touchscreen
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Processor: High-speed CPU optimized for POS applications
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Memory: Adequate RAM and storage to handle multiple applications
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Connectivity: USB, Ethernet, and options for Wi-Fi and Bluetooth
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Operating System: Compatible with leading retail and hospitality POS software
Purpose of Use:
The H-D1162 is designed for businesses that require a reliable and efficient point-of-sale solution, such as small to medium-sized retail stores, cafes, and restaurants. It is also suitable for pop-up locations and event-based retail due to its portability and ease of setup.
How to Use:
Set up the TOTALPOS H-D1162 by connecting it to your network and peripheral devices, install the necessary POS software, and customize the settings according to your business requirements. The touchscreen interface and intuitive software design allow for quick learning and ease of use.
Supported OS/Application/Industries:
This POS terminal is compatible with various operating systems and can run a wide range of POS applications, making it suitable for retail, hospitality, and service industries. It easily integrates with existing systems and can be adapted for specific business needs.
Benefits & Compatibility:
The compact size and powerful functionality of the H-D1162 make it an ideal choice for enhancing transaction efficiency and customer service. Its compatibility with various peripherals and software options offers flexibility and scalability for growing businesses.
Warranty and FAQs:
Includes a standard one-year warranty, demonstrating confidence in its quality and longevity. Our comprehensive FAQ section and customer support are available to assist with any setup or operational questions.
Packaging/Weight/Dimension:
Includes the TOTALPOS H-D1162 terminal, power adapter, user manual, and necessary cables. The packaging ensures that the device is well-protected during shipping and ready for immediate use upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order the TOTALPOS H-D1162 today and benefit from our efficient delivery services across the UAE, ensuring your business is equipped with a modern and efficient POS system without delay.
Best Price Guarantee:
We offer the TOTALPOS H-D1162 at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best deal available.
After Sales Support:
Our dedicated support team provides excellent after-sales service, ensuring that any issues with the H-D1162 are resolved promptly and that you can maximize its benefits for your business.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the TOTALPOS H-D1162 to help us improve our products and assist other customers in making informed decisions.
Get in Touch:
For more information about the TOTALPOS H-D1162 or any other inquiries, please contact our customer service team. We are here to provide any assistance you need with your POS solutions.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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