NEOTECH
80x80mm Matte Thermal Roll Paper for ATM and POS Systems
80x80mm Matte Thermal Roll Paper for ATM and POS Systems
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover high-quality 80x80mm Matte Thermal Roll Paper, perfect for ATMs and POS systems. Engineered for smooth, reliable printing and enhanced readability. Ideal for all your transactional needs. Shop now for top performance!
Overview
Our 80x80mm Matte Thermal Roll Paper is specifically designed for use in ATM and POS systems, offering a matte finish that reduces glare and enhances readability. Ideal for environments with varying lighting conditions, this paper ensures every printout is clear and professional.
Product Description
Opt for our 80x80mm Matte Thermal Roll Paper to enhance the functionality of your ATM and POS systems. The matte finish not only improves print quality but also reduces eye strain for users by minimizing glare. Each roll is constructed to provide consistent, reliable prints without causing jams or disruptions in your machines.
Key Features
- Matte Finish: Reduces glare and improves readability under direct light, perfect for outdoor ATMs or bright retail environments.
- High-Quality Print: Ensures sharp, clear text and images that are essential for accurate transaction records.
- Durable: Designed to resist environmental factors such as heat and humidity, ensuring long-lasting prints.
Product Quality and Performance
Our thermal roll paper is produced under strict quality controls to guarantee that it meets the needs of demanding ATM and POS applications. The paper's thermal coating is finely tuned to react optimally with your machines' thermal print heads, delivering high-quality prints every time.
Specifications
- Material: High-grade matte thermal paper
- Size: 80mm width x 80mm diameter
- Length: Approximately 80 meters per roll, offering a good balance between roll change frequency and storage efficiency.
- Core Size: Standard size compatible with most ATM and POS systems.
Purpose of Use
This matte thermal roll paper is perfect for financial institutions and retailers who require dependable printing solutions for ATMs, POS systems, receipt printers, and other related devices.
How to Use
Insert the roll into your machine ensuring the paper unrolls from the bottom, which helps maintain the quality and consistency of each print. Make sure the end of the roll is free of wrinkles and aligned correctly to prevent jams.
Supported Applications
Our matte thermal paper is versatile and can be used in any standard thermal printer that accommodates 80x80mm rolls, including ATMs, POS systems, kiosk printers, and more.
Benefits & Compatibility
- Enhanced User Experience: The matte finish makes receipts and tickets easy to read, improving customer satisfaction.
- Efficient Operations: Engineered to prevent paper jams, which minimizes downtime and maintenance calls.
- Eco-Friendly Options: Available in BPA-free and phenol-free versions to meet eco-conscious business practices.
Warranty and FAQs
We offer a one-year warranty on our matte thermal paper rolls, covering manufacturing defects. For more information on proper usage or to address common issues, please visit our FAQ section or contact customer support.
Shop Today & Receive Your Delivery Across Your Region!
Purchase your 80x80mm Matte Thermal Roll Paper today and benefit from our reliable delivery services, ensuring that your business is always stocked with essential printing supplies.
Best Price Guarantee
We are committed to providing the best value for our customers. If you find a lower price for a similar product, we'll match it to ensure you get the best deal.
After Sales Support
Our customer service team is dedicated to your satisfaction and is available to help with any product-related inquiries or issues you might have.
Request for Customer Reviews and Testimonials
We encourage you to leave a review and share your experience with our matte thermal roll paper. Your feedback helps us to continuously improve and serve you better.
Stock Availability
Please contact us to confirm the availability of our 80x80mm Matte Thermal Roll Paper before placing your order. Typically, these rolls are ready for dispatch within 10-15 working days from order confirmation.
Disclaimer
All information provided is for informational purposes only and may change without notice. Product images are illustrative and may not accurately reflect the actual product. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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