NEOTECH
Godex EZ120 EZ220, EZ320, EZ720 Barcode Thermal Transfer Label Printer for Banks
Godex EZ120 EZ220, EZ320, EZ720 Barcode Thermal Transfer Label Printer for Banks
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Godex EZ Series, including EZ120, EZ220, EZ320, and EZ720 models, specifically designed for bank applications with high reliability and performance in thermal transfer label printing.
Overview:
The Godex EZ series label printers, encompassing the EZ120, EZ220, EZ320, and EZ720 models, are advanced thermal transfer printers tailored for banking environments. Known for their robustness and efficiency, these printers are perfect for handling a wide range of labeling tasks in banks such as asset tagging, document management, and queue management systems.
Product Description:
The Godex EZ series printers are characterized by their durability, ease of use, and versatility. These models support both thermal transfer and direct thermal printing technologies, ensuring they can accommodate various printing needs within a bank. Each model in the series offers unique features designed to enhance productivity and integration in professional banking settings.
Key Features:
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Thermal Transfer and Direct Thermal Printing: Provides flexibility in printing on various media.
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High-Resolution Printing: Offers up to 300 DPI print quality for clear, readable labels.
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Compact Design: Ideal for desktop use where space is at a premium.
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User-Friendly Interfaces: Include options for easy connectivity and integration with existing bank systems.
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Durable Construction: Built to withstand the demands of daily operations in financial institutions.
Product Quality and Performance:
Each printer in the Godex EZ series is engineered for high performance and reliability. They deliver consistent, high-quality prints with minimal maintenance requirements. The printers' design focuses on ease of use and operational efficiency, making them suitable for busy banking environments where downtime must be minimized.
Specifications (General across the series):
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Resolution Options: Ranging from 203 DPI to 300 DPI, depending on the model
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Maximum Print Width: Varies from 4.25 inches (EZ120) to a wider format in EZ720
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Connection Types: Standard USB and serial, with optional Ethernet and Wi-Fi
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Print Speed: Up to 6 inches per second, model-dependent
Purpose of Use:
The Godex EZ series printers are ideally suited for various applications within banks, including printing barcodes for documents, labeling for file tracking, creating asset tags for bank equipment, and producing tickets for queue management systems. Their reliability ensures continuous operation during peak hours.
How to Use:
To use these printers, connect them to a power source and your bank’s network or computer system via the provided connectivity options. Load the appropriate media, set up the required labels using the software, and begin printing. The printers are designed to be intuitive, allowing bank staff to replace media easily and maintain the printer without specialized skills.
Supported OS/Application/Industries:
The Godex EZ series is compatible with major operating systems such as Windows, making it easy to integrate into existing IT infrastructure in banks. Their robust design and versatile features make them particularly well-suited for financial institutions.
Benefits & Compatibility:
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Enhanced Operational Efficiency: Fast print speeds and easy operation help reduce wait times and increase productivity.
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Versatile Labeling Solutions: Capable of handling a variety of label sizes and types, adaptable to different needs within the bank.
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Long-Term Reliability: Designed for durability, these printers can handle the rigors of a banking environment, ensuring long-term usability.
Warranty and FAQs:
The Godex EZ series printers come with a standard manufacturer’s warranty that covers defects in materials and workmanship. Extensive FAQs and technical support are available to help with setup, operation, and troubleshooting.
Shop Today & Receive Your Delivery:
Order your Godex EZ series printer today to streamline your bank’s labeling processes. Our reliable delivery services ensure that your printer arrives quickly and ready for immediate setup and use.
Best Price Guarantee:
We offer competitive pricing on the Godex EZ series printers. Find a lower price elsewhere? We'll match it!
After Sales Support:
Our dedicated support team is available to assist with any setup or operational questions, ensuring you get the most out of your new label printer.
Request for Customer Reviews and Testimonials:
If the Godex EZ series has improved your banking operations, please share your experience. Your feedback helps us and others understand the benefits of these printers in a banking context.
Stock Availability:
Please contact us to confirm the availability of the Godex EZ series printers before placing your order. Products are generally available within 10-15 working days after order confirmation.
Get in Touch:
For more information or assistance with the Godex EZ series printers, contact our expert team. We're here to help you enhance your banking services with effective labeling solutions.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Verify all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52




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