NEOTECH
BPA-Free Thermal Receipt Rolls: 56mm to 150mm, up to 230
BPA-Free Thermal Receipt Rolls: 56mm to 150mm, up to 230
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our range of BPA-free thermal receipt rolls, available in widths from 56mm to 150mm and lengths up to 230 meters, ensuring eco-conscious and safe printing solutions.
Overview:
Our BPA-free thermal receipt rolls are designed to meet the needs of environmentally conscious businesses that require high-quality, safe printing options. Available in a range of widths from 56mm to 150mm and lengths up to 230 meters, these rolls are perfect for a wide variety of printers and applications, providing clear, durable receipts while supporting health and sustainability.
Product Description:
These thermal receipt rolls are made from high-quality, BPA-free paper, ensuring they do not contain bisphenol A, a chemical commonly used in the production of certain plastics and resins. By choosing our BPA-free rolls, businesses can provide safer receipts to customers and reduce their environmental impact. Available in sizes ranging from 56mm to 150mm and capable of extending up to 230 meters, these rolls are suitable for retail, hospitality, and any other industry that prioritizes both health and environmental sustainability.
Key Features:
- BPA-Free: Safe for customers and employees, reducing exposure to potentially harmful chemicals.
- Variety of Sizes: Ranging from 56mm to 150mm in width, accommodating a wide range of printing devices.
- Extended Length: Available in lengths up to 230 meters, minimizing roll changes and enhancing operational efficiency.
- High-Quality Printing: Delivers crisp, clear prints that are durable and easy to read.
- Eco-Friendly: Supports environmentally friendly practices in business operations.
Product Quality and Performance:
Our BPA-free thermal receipt rolls are manufactured with a premium thermal coating that reacts accurately to heat from the printer's head, producing high-quality, legible prints without smudging. The paper is designed to feed smoothly through printers, reducing paper jams and maintenance issues.
Specifications:
- Paper Type: Thermal, BPA-Free
- Widths Available: From 56mm to 150mm
- Maximum Length: Up to 230 meters
- Core Sizes: Compatible with most standard thermal printers
Purpose of Use:
- Retail Stores: Ideal for printing sales receipts that are handled by both staff and customers.
- Food Service: Suitable for restaurants and cafes that prioritize customer health and eco-friendly practices.
- Healthcare: Perfect for facilities that require printing with reduced chemical exposure.
How to Use:
- Select the Right Size: Ensure you choose the correct width and length for your specific printer model.
- Install the Roll: Load the thermal roll into your printer, making sure the end of the paper feeds correctly for optimal print quality.
- Perform Regular Maintenance: Keep your printer clean and check the alignment regularly to maintain the best printing performance.
Supported Industries:
These rolls are ideal for any sector that requires frequent receipt printing, such as retail, hospitality, healthcare, and more, particularly where there is a strong emphasis on health and environmental sustainability.
Benefits & Compatibility:
- Health and Safety Benefits: By eliminating BPA, these rolls ensure safer use for both employees and customers.
- Environmental Impact: Using BPA-free paper helps reduce the ecological footprint of your business.
- Cost-Effective: While promoting health and sustainability, these rolls are also designed to reduce the need for frequent replacements.
Warranty and FAQs:
Includes a standard warranty that addresses defects in materials and craftsmanship. Our FAQs provide insights into best practices for using and storing thermal paper rolls.
Packaging/Weight/Dimension:
Each roll is individually sealed to protect against moisture and ensure it remains in optimal condition. Bulk orders are carefully packaged to avoid damage during transit.
Shop Today & Receive Your Delivery:
Order your BPA-free thermal receipt rolls today and benefit from our efficient delivery service, ensuring your business is well-stocked and ready to meet customer demands.
Best Price Guarantee:
We strive to offer the most competitive prices on our eco-friendly thermal receipt rolls, ensuring you receive excellent value without compromising on quality.
After Sales Support:
Our customer service team is ready to assist with any inquiries or issues, offering reliable support to ensure you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with our BPA-free thermal receipt rolls, helping us to continually improve and assist other businesses in making informed choices.
Stock Availability:
Please contact our sales team to verify the availability of specific sizes and lengths of our thermal receipt rolls. We maintain a robust stock to fulfill orders promptly.
Get in Touch:
For more information or to discuss your specific needs, please contact our sales team. We provide expert advice and tailored solutions to ensure your business's printing operations are efficient and environmentally friendly.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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